DOCUMENTATION
How to build, ship, and ship faster.
Setup guides, channel integrations, AI features, platform reference. 108 articles across 13 categories.
Search across all 108 help articles.
Channels
24Connect and manage every channel your bot talks on.
- Instagram DM Automation with ChitChatBot.ai
- WhatsApp Business Chatbot Setup for ChitChatBot.ai
- ChitChatBot System Variables & Account Fields
- Custom Fields in app.chitchatbot.ai
- Get Started with Telegram Automation
- Get Started with SMS Automation Using Twilio
- How to Add a Note to a Contact
- How to Assign a Conversation to an Admin or Team
- How to Automatically Reply to Instagram Comments
- How to Connect MailChimp with ChitChatBot.ai
Webchat
12Add the chat widget to your website. Style and configure.
- How to Add Webchat to Your Website
- Allow Customers to Find Places Near Them
- ChitChatBot System Variables & Account Fields
- Custom Fields in app.chitchatbot.ai
- How to Filter Conversations in the Inbox
- How to Notify Admins
- How to Send a Flow from the Inbox
- How to Send Conversion Events to Facebook
- How to Set Up Bot Persistent Menu
- How to Transfer Conversations to a Human or Bot
Facebook Messenger
22Welcome flows, broadcasts, ads, and policy.
- Allow Customers to Find Places Near Them
- Automatically Reply to Facebook Comments
- ChitChatBot System Variables & Account Fields
- Custom Fields in app.chitchatbot.ai
- How to Enable or Disable the Messenger Composer
- How to Filter Conversations in the Inbox
- How to Get the JSON Code for CTM Ads
- How to Notify Admins
- How to Send a Flow from the Inbox
- How to Send Conversion Events to Facebook
Instagram DMs
19Comment automation, story replies, ad-to-DM.
- Instagram DM Automation with ChitChatBot.ai
- Allow Customers to Find Places Near Them
- ChitChatBot System Variables & Account Fields
- Custom Fields in app.chitchatbot.ai
- How to Automatically Reply to Instagram Comments
- How to Filter Conversations in the Inbox
- How to Get the JSON Code for CTM Ads
- How to Notify Admins
- How to Send a Flow from the Inbox
- How to Send Conversion Events to Facebook
Text Messages (SMS)
6Twilio-powered SMS automation and broadcasts.
- ChitChatBot System Variables & Account Fields
- Custom Fields in app.chitchatbot.ai
- Get Started with SMS Automation Using Twilio
- How to Filter Conversations in the Inbox
- How to Notify Admins
- How to Send a Flow from the Inbox
Business API setup, templates, commerce, broadcasts.
- WhatsApp Business Chatbot Setup for ChitChatBot.ai
- Allow Customers to Find Places Near Them
- ChitChatBot System Variables & Account Fields
- Custom Fields in app.chitchatbot.ai
- How to Create and Send a WhatsApp Template Message
- How to Filter Conversations in the Inbox
- How to Get a User's Location
- How to Notify Admins
- How to Send a Flow from the Inbox
- How to Send WhatsApp Broadcasts
Voice / Phone
6AI phone receptionist setup, routing, transcripts.
- ChitChatBot System Variables & Account Fields
- Custom Fields in app.chitchatbot.ai
- How to Filter Conversations in the Inbox
- How to Notify Admins
- Voice Automation with AudioCodes
- Voice Automation with Twilio
MailChimp + email notification setup.
- ChitChatBot System Variables & Account Fields
- Custom Fields in app.chitchatbot.ai
- How to Connect MailChimp with ChitChatBot.ai
- How to Filter Conversations in the Inbox
- How to Notify Admins
Telegram
8Telegram automation and premium-user flows.
- ChitChatBot System Variables & Account Fields
- Custom Fields in app.chitchatbot.ai
- Get Started with Telegram Automation
- How Telegram Premium Users Can Automate Conversations
- How to Filter Conversations in the Inbox
- How to Notify Admins
- How to Send a Broadcast Message to Telegram Contacts
- How to Send a Flow from the Inbox
Integrations
42CRMs, payments, AI providers, Zapier, Make.
- How to Set Up and Use an AI Agent to Respond to Customer Messages
- ActiveCampaign Integration
- Allow Customers to Find Places Near Them
- AI Triggers: Connect ChatGPT to Automation
- API Documentation for ChitChatBot.ai
- Appointment Scheduling with OpenAI or Gemini
- Appointment Scheduling Manager Setup
- Connect OpenAI ChatGPT to Your Account
- CRM Pipeline Management
- Custom Fields in app.chitchatbot.ai
AI Features
21AI agents, function calling, vision, voice.
- How to Set Up and Use an AI Agent to Respond to Customer Messages
- Built-in Conversational AI Actions
- AI Functions
- AI Triggers: Connect ChatGPT to Automation
- Appointment Scheduling with OpenAI or Gemini
- Connect OpenAI ChatGPT to Your Account
- Connect AI Agent to MCP Servers
- Editing an Image Using Google Gemini
- Enhance Customer Support with ChatGPT
- Generating Images Using Google Gemini
Tools
37Templates, referrals, QR codes, analytics.
- How to Add Webchat to Your Website
- How to Set Up and Use an AI Agent to Respond to Customer Messages
- Add Admins & Agents to Your Account
- Adding Ecommerce Categories
- Analytics in ChitChatBot.ai
- API Documentation for ChitChatBot.ai
- Appointment Scheduling with OpenAI or Gemini
- Appointment Scheduling Manager Setup
- Bot Simulator Tool
- Custom Fields in app.chitchatbot.ai
Platform
65Account settings, GDPR, language, custom fields.
- How to Add Webchat to Your Website
- How to Set Up and Use an AI Agent to Respond to Customer Messages
- Adding Ecommerce Categories
- Allow Customers to Find Places Near Them
- Analytics in ChitChatBot.ai
- API Documentation for ChitChatBot.ai
- Appointment Scheduling with OpenAI or Gemini
- Appointment Scheduling Manager Setup
- ChitChatBot and GDPR Compliance
- ChitChatBot System Variables & Account Fields
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