Text Messages (SMS)
Twilio-powered SMS automation, broadcasts, and conversation handling.
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Custom Fields in app.chitchatbot.ai
Create and use custom fields to store extra data on contacts.
ChitChatBot System Variables & Account Fields
Reference of all built-in variables you can use inside flows.
How to Filter Conversations in the Inbox
Filter inbox conversations by channel, status, agent, or tag.
How to Notify Admins
Trigger email or in-app notifications to admins from inside a flow.
How to Send a Flow from the Inbox
Manually trigger a flow from inside the inbox for an active conversation.
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