SERVICE ยท CONVERSATIONAL MARKETING

How customers want to buy now.

Conversational marketing replaces forms, funnels, and cold outreach with two-way conversations across the channels your customers already use. We design, build, and run those conversations end-to-end.

7 CHANNELS13 INDUSTRIES6 SERVICES
EVERY CHANNEL

One discipline. Every channel.

Conversational marketing isn't tied to one platform. We deploy across all the channels customers actually use.

WHATSAPP

WhatsApp

Verified Business API messaging. 2B users, 80%+ open rates.

INSTAGRAM

Instagram DMs

Comment-to-DM, story replies, and ad-to-DM automation.

MESSENGER

Facebook Messenger

Broadcasts & welcome flows. Lowest CPL on Meta.

WEB CHAT

Web Chat

AI chatbot widget trained on your knowledge base.

VOICE AI

Voice / Phone

AI phone receptionist. 12+ languages. Books 24/7.

SMS & RCS

SMS & RCS

Twilio-powered automation. 98% open rate, two-way.

TIKTOK

TikTok

DM automation for creators. Comment-to-DM flows.

DEFINITION

More than chatbots. A different way to sell.

It's two-way.

Traditional marketing is broadcast. Conversational marketing is dialogue. Visitors ask, you answer. Customers tell you what they need; you respond in real time.

It's channel-native.

Buyers don't fill out forms anymore. They DM, voice-note, comment, text. Conversational marketing meets them in the apps they already have open.

It's measurable.

Every conversation has a goal โ€” book, qualify, sell, retain. Modern conversational marketing tracks each one and improves the system over time.

METHODOLOGY

How we make conversations convert.

Every engagement follows the same operating model โ€” the specifics change with the service, the method doesn't.

01
DISCOVER

Understand the customer

We audit your current funnel, conversations, and customer data. Identify where attention leaks and where conversation can capture it.

02
DESIGN

Map the conversation

Design conversation flows across the right channels. Match tone to brand. Decide where the AI talks, where the human takes over.

03
DEPLOY

Build, integrate, launch

Build the flows in our platform, connect to your CRM, calendar, payment systems. Soft launch, monitor, refine.

04
OPTIMISE

Measure, refine, scale

Track every conversation. Identify drop-offs. Improve copy, branching, and routing. Conversational marketing compounds โ€” the system gets smarter every month.

FIND YOUR SERVICE

Which one is right for you?

We deliver conversational marketing through six services. Pick the entry point that matches your situation.

AGENCY SERVICE

Done For You Builds

PICK THIS IFโ€ฆ
  • You want leads but don't have time to learn a platform
  • You need chatbots AND ad campaigns running together
  • You have a defined customer profile and existing traffic

Full chatbot build + click-to-message ad campaigns, delivered and managed end-to-end.

Learn more โ†’
WEDGE SERVICE

Conversational Landing Pages

PICK THIS IFโ€ฆ
  • You have one specific landing page that's underperforming
  • You want a quick, measurable conversion test
  • You're not ready for a full agency engagement

Replace one form-based landing page with a chat-driven version. 7-10 day delivery, money-back guarantee.

Learn more โ†’
DISCOVERY

AI Visibility Optimisation

PICK THIS IFโ€ฆ
  • Your buyers are starting research in ChatGPT or Perplexity
  • You're losing inbound to competitors cited by AI search
  • You want to track and grow your AI citation share

Get cited by ChatGPT, Claude, Perplexity, and Google AI Overviews. Audit-first or 3-month retainer.

Learn more โ†’
BESPOKE BUILD

AI-Powered Applications

PICK THIS IFโ€ฆ
  • You have a workflow that AI could automate or augment
  • You want production-grade AI, not a ChatGPT wrapper
  • You have budget for a scoped, fixed-price build

Bespoke AI applications that connect to your systems, automate decisions, and replace entire manual workflows.

Learn more โ†’
PAID MEDIA

Click-to-Message Ads

PICK THIS IFโ€ฆ
  • You want ad clicks to land directly in WhatsApp or Instagram DMs
  • Your cost-per-lead from standard ads is too high
  • You have traffic but conversations aren't happening

Meta ad campaigns that route clicks directly into messaging conversations โ€” with a bot ready to respond instantly, 24/7.

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PLATFORM

Multichannel Bot Building Platform

PICK THIS IFโ€ฆ
  • You want to build and manage chatbots in-house
  • You need one platform across WhatsApp, Instagram, Messenger, Voice, and Web Chat
  • You have a team ready to own the technology

Deploy AI agents across every channel from one no-code platform โ€” built for agencies, brands, and in-house teams.

Learn more โ†’
PROOF

The data from our campaigns.

Across all our services, the underlying discipline produces compounding results.

9X
BRITISH SWIM SCHOOL
9X lift in qualified leads in 90 days. CTM ad campaigns paired with a WhatsApp bot.
300%
TRAVEL PROFESSOR
300% increase in newsletter sign-ups, first quarter. Sandra Kirklee, CMO.
QUESTIONS

Frequently asked.

Which service should I start with if I'm not sure?
If you're not sure, start with the DFY engagement โ€” it's the most flexible and we can route you to a specific sub-service inside the discovery call. If budget is the main constraint, Conversational Landing Pages is the lowest-risk wedge. Book a discovery call and we'll point you to the right fit in 20 minutes.
Can I combine multiple services?
Yes โ€” most engagements over ยฃ20K combine two or three. A typical combo: AVO (to get cited by AI) + DFY (to convert the inbound it generates). We coordinate so the services reinforce each other rather than compete.
What if my industry isn't covered by your case studies?
Our methodology works across any industry where customers and prospects already use messaging. We've delivered conversational marketing for swim schools, B2B SaaS, hospitality, real estate, retail, professional services, travel, and recreation. The patterns translate.
Do we need to use your platform, or can you build on ours?
Most engagements use the ChitChatBot.ai platform because it's purpose-built for multi-channel conversational marketing and lets us deliver faster. We can also work with HubSpot, Intercom, Drift, or custom stacks for AI-Powered Applications engagements โ€” depends on the integration depth.
How long until we see results?
Depends on the service. Conversational Landing Pages show conversion lift within 30 days. DFY engagements typically show qualified-lead increases within 60-90 days. AI Visibility work moves citation share within 60-90 days. AI-Powered Applications deliver value at go-live โ€” typically 8-10 weeks from kickoff.

Still not sure which fits?

Book a 20-minute discovery call. We'll ask 5 questions and tell you which service matches โ€” no pitch, no obligation.

Integrated AI. Infinite possibilities.