Categories are a great way to segment your products into groups, making it easier to organize your inventory in the eCommerce module of Chitchatbot.
To get started, navigate to:Chitchatbot.ai > Tools > E-commerce > Categories

Youβll see a table listing your current categories, including the number of subcategories for each.
β Create a New Category
If youβre setting up your own inventory on Chitchatbot, itβs best to start by creating categories. This will make adding and organizing future products much easier!
Hereβs how to create a new category:
1οΈβ£ Click the βAdd Categoryβ button above the table.2οΈβ£ Enter the category name.3οΈβ£ Upload an image for the category.4οΈβ£ Set a rank to control how the category is displayed when there are multiple categories.
Once youβve entered the details, click the Continue button.
π οΈ Manage Your Categories
For each category, you can:
β Add subcategoriesβ Remove multiple categories in bulkβ Preview or edit a categoryβ Access the submenu for each category for more options