Book more appointments. Miss fewer patients.
Patients research symptoms and book appointments at 10pm — not at 9am when your receptionist starts. The bot handles appointment booking, patient FAQs, reminders, and new patient onboarding around the clock.
Six channels, one inbox.
Patients message the way they're most comfortable — WhatsApp, your website, a phone call. The bot responds instantly across all of them, day or night.
Voice
AI phone receptionist picks up every call. Books appointments, handles prescription queries, takes messages.
Patients prefer messaging over calling. Bot handles bookings, reminders, and results notifications.
Web chat
Widget on your website captures new patient enquiries and books them in before they search elsewhere.
SMS reminders
Automated appointment reminders cut no-show rates. One-tap confirm or reschedule.
Instagram DM
Aesthetic and wellness clinics generate enquiries via Instagram. Bot converts them before they cool off.
Messenger
Facebook-active patients message through Messenger. Bot qualifies and books, no manual follow-up.
Appointments booked while reception is closed.
Patients research and decide to book at 10pm — not 9am. Here's how the bot handles bookings, reminders, and new patient intake across the channels your patients actually use.
From first enquiry to confirmed appointment.
Every administrative task your reception team handles manually — automated, accurate, and available 24/7.
Appointment scheduling
Books directly into your calendar system. Handles new patients and returning patients differently.
New patient registration
Collects name, DOB, GP details, symptoms, and consent — before the appointment, not during it.
Appointment reminders
48-hour and day-before reminders. One-tap confirm, cancel, or reschedule. Cuts no-show rates.
Patient FAQ & triage
Handles common questions: opening hours, parking, what to bring, prescription queries, and referral info.
Post-appointment follow-up
Automated aftercare instructions, follow-up booking prompts, and satisfaction surveys.
Test result notifications
Notifies patients when results are ready. Directs them to book a follow-up if needed.
Referral coordination
Captures referral details from GPs and external clinics, routes to the right specialist.
Invoice & deposit collection
Collects deposits for private appointments and sends payment confirmations via Stripe.
Post-visit review requests
Automated Google review requests routed to happy patients. Routes complaints to the practice manager.
Clinics using ChitChatBot reduce admin time by a third in the first month.
Fewer missed calls, fewer manual bookings, fewer no-shows — the ROI is measurable within weeks.
Real clients in this space.
Engagements with named clients across adjacent industries. Tap any card for the full story.
Running multiple locations? Build it once.
Multi-site clinic groups need one bot that routes patients to the right location, integrates with your PMS, and maintains clinical data compliance. We build it, you benefit from day one.
- ✓ Integration with your existing practice management system
- ✓ GDPR-compliant new patient data collection
- ✓ Appointment booking flows for every service type
- ✓ Automated reminders and follow-up sequences
- ✓ Multi-location routing from a single bot
Stop losing patients to voicemail.
Appointments booked overnight, new patient forms completed before arrival, no-shows cut by 40%. Try free or let us build it.