FOR ยท ATTRACTIONS & MUSEUMS

Visit info, ticket sales, virtual tours. Without staff.

Opening hours, accessibility info, ticket sales, group bookings, school visit enquiries โ€” all the front-of-house FAQ that takes up your team's day, automated. Plus on-site QR codes that turn exhibits into interactive tours.

โœ“ Ticket platform integrations
โœ“ On-site QR tours
โœ“ 12+ language support
Helping thousands of businesses chat smarter.
HOW VISITORS REACH YOU

Every visitor enquiry answered.

Schools, tour groups, international tourists, families โ€” different audiences message you on different channels. The bot answers them all in their language.

Web chat

Sticky widget on your visit-planning pages. Sells tickets, books group visits.

Instagram

Where most younger visitors discover you. Exhibition Reels โ†’ DM โ†’ ticket sale.

WhatsApp

Family bookings, group enquiries, accessibility questions answered in seconds.

Voice

International tourist phone calls handled in 12+ languages, 24/7.

Messenger

Click-to-Messenger from Facebook local and tourism ads. Book tickets without leaving the app.

SMS

Day-of visit reminders and timed-entry slot confirmations. Cut no-shows.

SEE IT IN ACTION

Visitors booked, groups handled automatically.

From a curious Instagram follower to a confirmed group visit โ€” the bot handles ticketing, event bookings, and school trip enquiries without putting anyone on hold.

Book a museum demo โ†’
CM
The Crestfield Museum
online ยท typically replies instantly
Hi! Welcome to The Crestfield Museum ๐Ÿ›๏ธ Are you planning a visit or enquiring about an event?
11:24 AM
Planning a visit โ€” family of 4 including two kids aged 7 and 10
11:25 AM
Wonderful! Is there a particular exhibition you'd like to see, or is this a general visit?
11:25 AM
The Ancient Egypt one โ€” my kids are obsessed
11:25 AM
They'll love it! The exhibition runs until March. Weekdays are quieter โ€” would you prefer a weekday or weekend visit?
11:26 AM
Weekend โ€” maybe Saturday?
11:26 AM
Saturday slots available from 10am. Shall I book 2 adults + 2 children (under 12s are free ๐ŸŽ‰)?
11:26 AM
WHAT IT DOES

Pre-visit FAQs to post-visit reviews.

Nine workflows that take the load off front-of-house and improve the visitor experience at the same time.

01 ยท TICKETS

Ticket sales

Standard, family, concession, group โ€” sold inside the chat, integrated with your ticketing platform.

02 ยท VISIT INFO

Opening hours & access

Today's hours, this weekend, holidays. Accessibility info on demand.

03 ยท GROUPS

Group bookings

Schools, tours, corporate. Qualifies + routes to bookings team.

04 ยท QR TOURS

On-site QR tours

QR at each exhibit triggers an interactive tour. Audio. Video. AR.

05 ยท MEMBER

Membership sign-up

Direct in chat. Renewal reminders too.

06 ยท EVENTS

Events calendar

Special exhibitions, talks, late openings. Push to members + interested visitors.

07 ยท GIFT SHOP

Gift shop + catalogue

Browse the shop in chat. Native checkout, delivery or in-museum pickup.

08 ยท EDU

Education enquiries

School visit planning. Routes to learning team with curriculum context.

09 ยท FEEDBACK

Post-visit feedback

Day-after prompt. Routes 5-stars to TripAdvisor, complaints to manager.

ATTRACTIONS RESULTS

More visitors, less queue, better data.

Front-of-house focus shifts from FAQ to actual visitor experience.

75%
FAQ DEFLECTED
Routine pre-visit questions handled automatically. Front-of-house focuses on visitors.
12+
LANGUAGES
International tourist queries answered without bilingual staff.
3X
GROUP BOOKINGS
Better qualification in chat = more school + tour leads land with the bookings team.
DONE-FOR-YOU FOR MUSEUMS & ATTRACTIONS

Want us to ship the whole thing?

Most museums & attractions teams don't have the time or specialist team to build chatbots in-house. We build, integrate with your existing systems, and run it on retainer. You focus on the work that grows the business.

WHY PARTNER WITH US
  • โœ“ Visit planning and ticket booking automation
  • โœ“ Educational content delivery via WhatsApp
  • โœ“ Membership sign-up and renewal flows
  • โœ“ Group booking and school visit management
  • โœ“ Post-visit feedback and donation campaigns

More visit time. Less queue time.

Front-of-house freed from FAQ. Visitors get answers faster. Tickets sell automatically.

Integrated AI. Infinite possibilities.