Verified WhatsApp Business setup, templates, broadcasts, and commerce.
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Allow Customers to Find Places Near Them
Use the location feature to show customers your nearest store, branch, or venue.
Custom Fields in app.chitchatbot.ai
Create and use custom fields to store extra data on contacts.
ChitChatBot System Variables & Account Fields
Reference of all built-in variables you can use inside flows.
How to Create and Send a WhatsApp Template Message
Submit WhatsApp message templates for approval and send them in flows.
How to Filter Conversations in the Inbox
Filter inbox conversations by channel, status, agent, or tag.
How to Get a User's Location
Request and use a customer's location in your chatbot flows.
How to Notify Admins
Trigger email or in-app notifications to admins from inside a flow.
How to Send a Flow from the Inbox
Manually trigger a flow from inside the inbox for an active conversation.
How to Send WhatsApp Broadcasts
Create and send approved WhatsApp broadcasts to your subscriber list.
How to Send Conversion Events to Facebook
Send conversion events to Meta for ad optimization.
How to Transfer Conversations to a Human or Bot
Hand off conversations between bot and human, or back to bot.
How to View Actions Performed in the Inbox
See the audit trail of every action performed on a conversation.
Integrating Facebook Ads with ChitChatBot
Connect Facebook click-to-message ads to your ChitChatBot flows.
WhatsApp Commerce: Product Catalogs
Connect and manage WhatsApp Business product catalogs for in-chat shopping.
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