Voice / Phone
AI phone receptionist setup via Twilio or AudioCodes, transcripts, routing.
6 articles
Custom Fields in app.chitchatbot.ai
Create and use custom fields to store extra data on contacts.
ChitChatBot System Variables & Account Fields
Reference of all built-in variables you can use inside flows.
How to Filter Conversations in the Inbox
Filter inbox conversations by channel, status, agent, or tag.
How to Notify Admins
Trigger email or in-app notifications to admins from inside a flow.
Voice Automation with Twilio
Connect Twilio numbers and route phone calls through your ChitChatBot AI agent.
Voice Automation with AudioCodes
Connect AudioCodes SIP gateway for AI voice agents.
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