Voice / Phone
AI phone receptionist setup via Twilio or AudioCodes, transcripts, routing.
6 articles
ChitChatBot System Variables & Account Fields
Reference of all built-in variables you can use inside flows.
Custom Fields in app.chitchatbot.ai
Create and use custom fields to store extra data on contacts.
How to Filter Conversations in the Inbox
Filter inbox conversations by channel, status, agent, or tag.
How to Notify Admins
Trigger email or in-app notifications to admins from inside a flow.
Voice Automation with AudioCodes
Connect AudioCodes SIP gateway for AI voice agents.
Voice Automation with Twilio
Connect Twilio numbers and route phone calls through your ChitChatBot AI agent.
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