Performance data from the campaigns we run.
Different industries, different channels — the same pattern: conversation flows replacing slow forms, expensive phone teams, and missed enquiries. Explore the results below.
Client engagements. Measurable outcomes.
Different industries, different channels, different outcomes — but the same pattern: real conversation flows replacing slow forms, expensive phone teams, and missed enquiries.
British Swim School
CTM ads + Messenger & Instagram bot drove 9X lift in qualified leads in 90 days. Franchise location went from 100 to 900 monthly enquiries.
Travel Professor
Comment-to-DM funnel + Instagram automation lifted newsletter sign-ups 300% in the first quarter on the platform.
Cello Cheese
Conversational marketing strategy across Meta channels. Mike Currie credited our 'deep understanding' of the category.
Visit Austria
Interactive winter campaign for the Austrian tourism board generated 10,000+ conversations — turning ad clicks into personalised trip planning.
@mealtime.maverick
Creator-economy case study. Zero ad spend, comment-to-DM only. 18,000-person email list built in 6 months.
Art Ilk
Real-time Shopify-connected chat assistant helped customers find their perfect print. Sales up 19%, average order value up 22%.
LNER
Messenger-based customer feedback quiz. No apps, no forms — automated follow-ups recovered incomplete responses. Data informed real timetable changes.
YCB Fitness Academy
AI quiz funnels delivering personalised training and nutrition plans. Hot leads auto-followed up. CPL improved 80%, customer acquisition costs improved 50%+.
Turtle Bay Restaurant
Virtual customer support agent in Instagram DMs. Over 80% of questions answered without human intervention — zero queue, instant response, any hour.
IELTS Language School
Click-to-message ads + multilingual pre-test screening quiz. Direct booking from social. CPL down 68%, cost per new customer down 60%.
LGV Lawyers
Multi-channel digital intake system with automated case pre-qualification. High-value cases identified and fast-tracked automatically. Sales team focused only on viable prospects.
How we measure what worked.
Every case study is sourced from platform data and client interviews. No estimates, no extrapolations, no "results may vary" footnotes.
Baseline
We measure performance before we start work — leads/month, conversion rate, CPL, response time. The number we improve against.
Live data
Platform metrics tracked weekly during the engagement. Source: ChitChatBot dashboard + client CRM data, cross-verified.
Client review
Every case study is reviewed by the client before we publish it. Quotes are from real conversations.
Want to be the next case study?
Most of our case studies came from clients who started with a 30-minute discovery call. Book yours.