Webchat
Add the chat widget to your website. Customise behaviour, look, and triggers.
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How to Add Webchat to Your Website
Add a ChitChatBot webchat widget to your website without relying on Facebook, Telegram, WhatsApp, or Instagram. Customers chat without needing an account.
FEATUREDHow to Set Up Bot Persistent Menu
Configure the persistent menu that always appears in your bot's chat interface.
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Allow Customers to Find Places Near Them
Use the location feature to show customers your nearest store, branch, or venue.
Custom Fields in app.chitchatbot.ai
Create and use custom fields to store extra data on contacts.
ChitChatBot System Variables & Account Fields
Reference of all built-in variables you can use inside flows.
How to Filter Conversations in the Inbox
Filter inbox conversations by channel, status, agent, or tag.
How to Notify Admins
Trigger email or in-app notifications to admins from inside a flow.
How to Send a Flow from the Inbox
Manually trigger a flow from inside the inbox for an active conversation.
How to Send Conversion Events to Facebook
Send conversion events to Meta for ad optimization.
How to Transfer Conversations to a Human or Bot
Hand off conversations between bot and human, or back to bot.
How to View Actions Performed in the Inbox
See the audit trail of every action performed on a conversation.
Segment Your Audience with Tags
Use tags to group contacts and segment your audience for broadcasts and flows.
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