Stop losing reservations to missed phone calls.
73% of restaurant calls hit voicemail outside service hours. The bot books the table while the kitchen is closed, sends the reminder the day before, captures the birthday for re-marketing. Your phone keeps ringing because nobody picks it up.
Six channels, one inbox.
Diners message the channel they prefer. The restaurant chatbot picks up across all of them — no more missed calls, missed DMs, or missed bookings.
Voice
AI phone agent picks up when reception can't. Books the table, handles allergens.
Instagram DM
Drinks-and-views Reels generate DMs. Bot books before they reach a competitor.
Regulars. Birthday parties. Group bookings. WhatsApp is where it happens.
Web chat
Sticky widget on the menu page. Books tables without leaving the site.
SMS reminders
Day-before reminder. Reduce no-shows by 60%. Free up turn time.
Messenger
Click-to-Messenger from Facebook restaurant ads. Bot takes the reservation without leaving the app.
Tables booked while the kitchen is closed.
Every missed call is a missed reservation. Here's how the bot handles bookings, special requests, and even birthday re-marketing across the channels diners actually use.
From first DM to repeat visit.
Restaurant chatbot workflows that nobody has time to run manually — automated, accurate, and completely on-brand.
Table reservations
Books directly into OpenTable, Resy, SevenRooms, or your own system. No double-booking.
Menu Q&A
Allergens, ingredients, today's specials. Translated where needed.
Walk-in waitlist
QR at the door. Customers join the queue, get notified when their table's ready.
Day-before SMS
Auto-reminders cut no-show rate. One-tap reschedule or cancel.
Birthday capture & rebook
Bot asks at booking. Sends a comp dessert offer 7 days before the next birthday.
Private dining inquiries
Qualifies group size, budget, date — sends qualified leads to events manager.
Order tracking + reorder
Connects to Deliveroo / DoorDash. Returning guests can reorder their favourites in two taps.
Loyalty & rewards
Visit-counted rewards via WhatsApp. No app to install.
Post-visit feedback
Day-after survey. Routes 5-stars to Google reviews; routes 1-3-stars to the manager.
Restaurants we work with cover the bot in two weeks of saved time.
The ROI is rarely complex: reception time saved + no-shows prevented + after-hours bookings captured.
Real clients in this space.
Engagements with named clients across adjacent industries. Tap any card for the full story.
CTM ADS FOR RESTAURANTS
Book tables the moment appetite strikes.
A scroll-stopping food shot, one tap, and the booking is done — all without leaving Instagram or Facebook. Click-to-message ads cut out the phone call, the website, and the wait.
- Instant reservation via DM
Customers tap your ad and land straight in a booking conversation on Messenger or WhatsApp. No friction, no hold music.
- Target diners in your postcode
Run local-radius campaigns at lunch and evening peaks — when appetite and intent are highest.
- Capture occasion data
The bot asks why they're coming: birthday, anniversary, business. You get segmented lists for personalised follow-up.
Running 3+ venues? Let us build it once.
Multi-location groups need one chatbot that handles all venues, routes bookings to the right one by postcode, and reports to head office. We build it; your venue managers operate it.
- ✓ Discovery + strategy session
- ✓ Custom bot build across your channels
- ✓ Native CRM integration
- ✓ Ongoing optimisation + reporting
- ✓ Live-agent handoff design
Stop missing the 39%.
Tables booked outside service hours, no-shows reduced, walk-in queues managed. Try free, or have us build it for you.