PLATFORM ยท FEATURES & INTEGRATIONS

No-code chatbot platform. Every channel. Every integration.

Drag-and-drop flow builder. AI triggers and live agent handover built in. Native integrations with OpenAI, Stripe, Google Calendar, Zapier, Make, ActiveCampaign, Gemini, Sheets, Twilio, and a hundred more โ€” plus API and webhooks for anything we don't have natively.

โœ“ Leading AI chatbot building platform
โœ“ Do-It-Yourself Plan Available
โœ“ Verified Meta Tech Partner
AI-POWERED PLATFORM

Seven AI features that do the work.

From intelligent data collection to multi-model switching and voice generation โ€” here's what makes ChitChatBot.ai's AI layer different from a simple chatbot.

app.chitchatbot.ai/ai
ChitChatBot.ai platform demo showing AI triggers, multi-LLM support, and conversational automation in action
1

AI Triggers

Intelligently prompt users for specific details based on conversation context โ€” data collected naturally, without breaking the flow.

2

Multi-LLM support

Switch between OpenAI, Claude, and Google Gemini at any time. Add backup models so your bot never goes dark.

3

AI Agents

Build and deploy custom OpenAI assistants using your own API key โ€” full control, no markup on usage costs.

4

Prompt templates & knowledge base

Upload your docs, set system prompts, and give the AI brand-specific context so every reply sounds on-point.

5

Image analysis & generation

Analyse images sent by customers, generate visuals on request โ€” all natively inside the chat.

6

Voice generation

Turn AI replies into spoken audio. Deploy voice agents for inbound calls or send voice notes directly in chat.

7

File uploads & analysis

Customers can send documents, receipts, or images. The AI reads, extracts, and acts on the content automatically.

Start Building Now โ†’
ANALYTICS & REPORTING

Real numbers. Real time.

Every metric that matters โ€” cost per lead, bot resolution rate, channel performance โ€” updated live. No waiting for weekly exports.

app.chitchatbot.ai/analytics
247
Conversations ยท today
86%
Bot resolved
ยฃ11.50
Cost per lead
Conversations ยท last 7 days
1

Live conversation count

Real-time volume across all channels. Drills down by date range, agent, or channel.

2

Bot resolution rate

The percentage of conversations closed by AI without human handoff โ€” your efficiency benchmark.

3

Cost per lead

Total spend รท qualified leads captured. Updated in real time as conversations close.

4

7-day trend chart

Spot peaks and drops instantly. Overlay multiple channels to find your best performers.

See analytics docs โ†’
VISUAL FLOW BUILDER

Build any flow. No code.

Drag, drop, and connect nodes to build qualification flows, booking bots, and lead-capture sequences โ€” across every channel from a single canvas.

app.chitchatbot.ai/flows
TRIGGER
Click-to-Message ad
MESSAGE
Welcome + qualify
CONDITION
Age > 3?
ACTION
Book trial ยท CRM
1

Trigger node

Starts from a Click-to-Message ad, keyword, webhook, or API call. Any entry point, any channel.

2

Message node

Rich text, images, buttons, carousels โ€” built with a drag-and-drop editor, no code needed.

3

Condition node

Branch on any data point: age, tag, CRM field, time of day, or AI sentiment score.

4

Action node

Book appointments, update CRM, fire webhooks, send emails, or escalate to a live agent.

See flow builder docs โ†’
AI BUILDER

Fewer flows. More AI-driven intelligence.

The future of chatbots isn't rigid decision trees โ€” it's AI that reads context, extracts data, and adapts in real time. Here's the full AI toolkit built into the platform.

app.chitchatbot.ai/ai-builder
ChitChatBot.ai AI builder showing multi-LLM switching, prompt templates, AI triggers, web search grounding, and multiple assistant management
1

Multi-LLM switching

Run OpenAI GPT-4o, Anthropic Claude, or Google Gemini side-by-side. Set a fallback model so your bot never goes dark if one provider has an outage.

2

Prompt templates & knowledge base

Upload your documents, FAQs, and brand guidelines. The AI grounds every reply in your content โ€” no hallucinations, no off-brand answers.

3

AI triggers & data extraction

Automatically extract structured data โ€” names, dates, budgets, intent โ€” from freeform conversation without asking the user to fill in a form.

4

Web search & URL grounding

Give the AI live access to the web, or lock it to specific domains and URLs โ€” so it answers with current information from exactly the sources you trust.

5

Multiple AI assistants

Create and manage distinct AI assistants for different use cases โ€” sales bot, support bot, onboarding bot โ€” each with its own persona, knowledge, and model.

Explore AI features โ†’
PLATFORM CAPABILITIES

Built for marketers, opened up for developers.

Drag-and-drop is the default. APIs and webhooks are there when you need them. The platform scales from a solo creator to enterprise marketing teams.

Flow builder

Visual drag-and-drop. Conditionals, loops, AI nodes, jump targets. No code needed.

AI triggers

Context-aware bot replies powered by your choice of OpenAI, Anthropic, or Gemini.

Universal inbox

Every channel, one place. Filter, assign, tag, escalate from one screen.

API + webhooks

Native API access for everything. Webhooks fire on any event you define.

FEATURE DEEP DIVE

What you actually get on every plan.

Nine platform capabilities that show up in almost every customer build, across channels and verticals.

01 ยท NO-CODE

Visual flow builder

Drag-and-drop bot builder with branching logic, loops, AI nodes, and live preview.

02 ยท AI

Smart AI triggers

Plug your bot into OpenAI, Anthropic, or Gemini. Context-aware replies from your knowledge base.

03 ยท BROADCAST

Broadcasts & campaigns

Send to opted-in contacts across channels. Schedule, A/B test, track conversions.

04 ยท TEMPLATES

WhatsApp template builder

Submit Meta templates direct from the platform. Approval status tracked in app.

05 ยท INBOX

Universal inbox

Every channel routes here. Assign to agents, tag, filter, escalate from one screen.

06 ยท CRM

Built-in CRM

Multiple pipelines, Kanban boards, deal tracking โ€” without paying for a separate tool.

07 ยท SECURITY

Enterprise security

Role-based access, audit logs, GDPR-compliant data handling, 2FA enforced.

08 ยท ANALYTICS

Native analytics

Conversion funnels, channel attribution, agent performance, response times.

09 ยท PARTNER

Verified Meta partner

Direct access to WhatsApp Business API. Templates approved by us, not via a reseller.

INTEGRATIONS

Most Popular Integrations

๐Ÿง 
OpenAI
GPT-4o, embeddings & AI nodes
Power your chatbot with GPT-4o โ€” intelligent responses, intent detection, and knowledge retrieval all running natively inside your conversation flows.
๐Ÿ“ˆ
ActiveCampaign
Lists + automations
Add subscribers to lists, trigger email sequences, and update contact fields in ActiveCampaign โ€” all fired from a chatbot conversation without any manual steps.
๐Ÿ’ณ
Stripe
Payments in chat
Accept deposits, subscriptions, and one-off payments directly inside a conversation โ€” no redirect to a payment page, no drop-off, just seamless checkout in chat.
๐Ÿ“Š
Google Sheets
Read/write rows
Read and write Google Sheets rows from inside a chatbot flow โ€” perfect for lead capture, dynamic content lookup, and feeding data into existing team spreadsheets.
๐Ÿ“ž
Twilio
SMS + voice infrastructure
Utilise Twilio's power to send and receive SMS messages directly within your platform โ€” enabling compliant, high-volume text conversations with full two-way support.
โšก
Zapier
8,000+ apps via Zaps
Connect ChitChatBot to 8,000+ apps via Zapier โ€” trigger Zaps from chatbot events like new lead captured, conversation stage change, or completed booking flow.
View all platform integrations โ†’
INTEGRATIONS

100+ integrations. Native and via API.

We integrate natively with the tools most marketing teams already use โ€” and connect to everything else via Zapier, Make, or webhooks.

100+
INTEGRATIONS
OpenAI, Stripe, Google Calendar, ActiveCampaign, Sheets, Twilio, Zapier, Make, Gemini, HubSpot, Salesforce.
REST API
FOR DEVELOPERS
Full REST API for everything in the platform. Build custom workflows or migrate from elsewhere.
Webhooks
ON EVERY EVENT
Subscribe to any platform event โ€” new conversation, stage change, tag added โ€” and push to your stack.
DONE-FOR-YOU PLATFORM SETUP

Don't want to learn it?

Our team builds your flows, sets up integrations, configures the CRM, trains your AI agents, and runs everything for you on retainer. Pure DIY isn't for everyone โ€” our DFY team is here when it isn't.

WHY PARTNER WITH US
  • โœ“ Full flow build across your chosen channels
  • โœ“ CRM and calendar integration configured
  • โœ“ AI agents trained on your business content
  • โœ“ Team training and onboarding included
  • โœ“ Ongoing optimisation on retainer

Build it yourself free.

No credit card to start. Upgrade when you need to. Or have us build the whole thing.

Integrated AI. Infinite possibilities.