Your salon books up. Even while you sleep.
Clients browse Instagram at midnight and decide they need a treatment. The bot captures that moment — books the appointment, sends the reminder, and follows up for the rebook — without you touching your phone.
Six channels, one inbox.
Beauty clients message wherever they spend time — Instagram, WhatsApp, your website. The bot meets them there and books them in before the moment passes.
Instagram DM
Your best content drives DMs. Bot replies instantly, books the appointment, captures the client.
Regular clients prefer WhatsApp. Bot handles bookings, cancellations, and rebook reminders.
Web chat
Widget on your booking page catches hesitant visitors and converts them before they leave.
SMS reminders
Day-before reminder with stylist name and service. Dramatically cuts late cancellations and no-shows.
Voice
AI receptionist picks up calls when you're with a client. Books, reschedules, takes messages.
Messenger
Facebook-active clients book via Messenger. Bot handles the full booking flow without staff involvement.
Bookings taken while you're with a client.
The moment a client decides they need a treatment is fleeting. Here's how the bot captures it — books the appointment, sends the reminder, and follows up for the rebook — across every channel your clients use.
From first DM to loyal regular.
The full client journey automated — first booking, reminders, rebook prompts, and re-engagement.
Appointment booking
Books treatments, selects stylist preference, and handles deposits — across every channel.
Pre-appointment reminders
24-hour reminder with treatment details, stylist name, and parking info. One-tap reschedule.
Rebook prompts
Bot messages clients 4–6 weeks after their last visit with a personal rebook reminder.
Cancellation waitlist
Clients join a waitlist for popular slots. Bot fills gaps the moment a cancellation comes in.
Pre-treatment consultation
Collects patch test history, skin concerns, and treatment preferences before the appointment.
Treatment upsell
Bot suggests complementary add-ons at booking — brow tint with a lash lift, scalp treatment with colour.
Post-visit reviews
Same-day follow-up. Routes 5-star clients to Google; routes issues to the salon manager.
Loyalty & VIP
Tracks visit count and triggers VIP messages — birthday offers, loyal client discounts, early access.
Retail & aftercare
Follows up with product recommendations based on treatment. Drives take-home retail sales.
Salons using ChitChatBot fill their books 30% faster.
More bookings captured overnight, fewer gaps from no-shows, and a rebook rate that compounds each month.
Real clients in this space.
Engagements with named clients across adjacent industries. Tap any card for the full story.
Multiple locations? One build covers them all.
Salon groups and spa chains need one bot that routes clients to the right location, syncs with your booking software, and keeps brand voice consistent across every site. We build it once and scale it across all locations.
- ✓ Integration with Fresha, Treatwell, Mindbody, or your own system
- ✓ Instagram DM automation for your highest-converting channel
- ✓ Rebook and retention flows built and tested
- ✓ Waitlist and cancellation fill automation
- ✓ Multi-location routing from a single master bot
Stop losing bookings to the missed call.
Appointments taken overnight, no-shows reduced, rebook rate doubled. Try free or have us build it for you.