FOR ยท EVENTS, ENTERTAINMENT & LEISURE

Sell tickets in DMs. Run check-in from a phone.

Festivals, gigs, conferences, leisure attractions. The bot handles ticket sales, dietary requirements, accessibility info, group bookings, and on-the-day Q&A โ€” across Instagram, WhatsApp, and your website.

โœ“ Eventbrite + Ticketmaster ready
โœ“ On-the-day Q&A handling
โœ“ Group booking flows
Helping thousands of businesses chat smarter.
WHERE FANS ENGAGE

Pre-event. During. After.

From announcement to ticket sale to on-the-day questions to next-time-rebook โ€” one conversation thread.

Instagram

Reels announce drops. Comment-to-DM sells the ticket.

WhatsApp

Ticket holders get pre-event info + day-of reminders.

Web chat

Lineup questions, FAQs, accessibility info on the event site.

SMS

Last-minute info: gate changes, weather, transport.

Messenger

Click-to-Messenger from Facebook event ads. Bot sells the ticket without leaving the app.

Voice

AI phone agent for group bookings and accessibility enquiries. Available 24/7.

SEE IT IN ACTION

Tickets sold, no-shows chased automatically.

Event enquiries spike in bursts and people want instant answers. The bot handles ticketing questions, group bookings, and day-of logistics โ€” across every channel your audience uses.

Book an events demo โ†’
HE
Horizon Events
Active now
Hey! ๐ŸŽ‰ Glad you're interested in the event. Tickets or more info?
6:33 PM
Tickets โ€” how many are left for the Saturday night?
6:34 PM
Saturday night has limited availability โ€” 28 tickets remaining. General or VIP?
6:34 PM
VIP โ€” for 4 people
6:34 PM
VIP for 4 includes priority entry, dedicated table, and welcome drinks ๐Ÿฅ‚ Want to secure them now?
6:34 PM
Yes!
6:35 PM
Sending the booking link now โ€” they'll hold for 10 minutes while you complete checkout ๐ŸŽŸ๏ธ
6:35 PM
WHAT IT DOES

Sell tickets, handle ops, keep fans informed.

The 9 workflows that show up across festivals, venues, conferences, and leisure attractions we work with.

01 ยท TICKETS

Direct ticket sales

Native checkout in chat. No detour to a ticket page.

02 ยท GROUPS

Group bookings

Qualifies group size + needs, routes to sales team with full context.

03 ยท ACCESS

Accessibility info

Wheelchair access, BSL, quiet rooms, viewing platforms โ€” all answered automatically.

04 ยท LINEUP

Lineup & schedule

Who's playing when. Stage map. Set times. Updates live.

05 ยท FAQ

Pre-event FAQs

Bag policy, age restrictions, cashless, re-entry โ€” handled before they email.

06 ยท DIETARY

Dietary & allergies

Capture at booking. Routes to catering team for VIP and group bookings.

07 ยท WAITLIST

Sold-out waitlist

Auto-join. Auto-notify when releases drop. Pre-checkout conversion.

08 ยท DAY-OF

On-the-day Q&A

Gate location, set times, weather โ€” handles peak volume during events.

09 ยท REBOOK

Next-event nudge

Post-event: thank you + early access to next show. Repeat-buyer flywheel.

EVENTS RESULTS

Sell more tickets with fewer support staff.

Operations leaner. Customer experience better. Tickets sell faster.

80%+
FAQ DEFLECTION
Pre-event questions answered automatically. Support team focuses on the hard ones.
3X
GROUP BOOKINGS
Better qualification in chat = more group leads land with the sales team.
24/7
TICKETING
On-sales overnight? Bot sells. No queue, no abandoned carts.
DONE-FOR-YOU FOR EVENTS

Festivals, venues, conferences โ€” we ship it.

Most events teams don't have the time or specialist team to build chatbots in-house. We build, integrate with your existing systems, and run it on retainer. You focus on the work that grows the business.

WHY PARTNER WITH US
  • โœ“ Ticket sales and registration flows built
  • โœ“ Post-registration drip and reminder sequences
  • โœ“ Day-of logistics and wayfinding automation
  • โœ“ Multi-event management from one platform
  • โœ“ WhatsApp and SMS broadcast campaigns

Sell the show from the post that promotes it.

Tickets bought, questions answered, fans informed โ€” all from one conversation.

Integrated AI. Infinite possibilities.