The Greeting Message is the first message that audiences see when they visit your Messenger chatbot. Think of it as a headline or a quick, catchy introduction to your bot. Use this feature to convert visitors into subscribers by sharing a brief description of your business.

Follow the steps below to set up Greeting Messages in different languages. You can customize Greeting Messages based on your audience’s language settings, allowing for a multilingual experience.

How to create a greeting message

To create a greeting message, navigate to Menu > Settings > Channels > Greeting > Edit.

Next, enter your Greeting Message in the provided field and save the changes—that’s it!

If you want to add multilingual Greeting Messages, select the “+ Language” drop-down menu and choose the desired languages as needed.