Understanding your analytics is essential for optimizing your chatbot performance and subscriber growth. In ChitChatBot.ai, the Analytics Dashboard provides comprehensive insights to help you track and improve your results.
📈 New User Analytics
Acquiring subscribers is the foundation for growing your business. ChitChatBot.ai’s dashboard offers detailed analytics on new users to help you refine your acquisition strategy.
Here’s what you’ll find:
- New Users (Numeric)
- View the number of new users acquired within the selected timeframe.
- See the percentage increase or decrease compared to the previous period.
- New Users (Graphical)
- Visualize new user growth over time with a line chart.
- The X-axis shows the dates, and the Y-axis shows the number of new users.
- New Users by Source
- A pie chart breaks down where your subscribers come from: Webchat, Messenger, Instagram, WhatsApp, etc.
- Use this to identify your most effective channels and focus your efforts.
- New Users by Gender
- See a pie chart of subscriber gender data (from Facebook).
- Use this insight to tailor your product or service offerings.
- New Users by Language
- Discover the languages your new subscribers speak (data from Meta).
- Adjust your messaging and campaigns to match their language preferences.
🤖 Messages Received Without a Response
Ensuring your chatbot effectively handles messages is key to providing a seamless experience.
- In the dashboard, find the section “Messages Received by the Bot”.
- This shows how well your bot is recognizing and responding to incoming messages.
- Click “Learn More” to dive deeper and identify gaps in your chatbot’s understanding.
💰 Sales Analytics
ChitChatBot.ai also includes eCommerce features, allowing you to sell products directly through your chatbot.
- Navigate to: Tools > Ecommerce to set up your store.
- For insights on sales performance, go to: Tools > Ecommerce > Analytics.
- The Earnings by Date graph provides a visual overview of your sales.
- Track earnings, understand trends, and optimize your offers to boost revenue.
By regularly reviewing these analytics, you can ensure your chatbot is performing at its best, refine your marketing efforts, and boost subscriber engagement. If you’d like, I can help you with next steps to turn these insights into actionable improvements! 🚀
