Integrating Facebook Ads with Chitchatbot
Last Updated: 3 June 2025Integrating your Facebook Ads account with Chitchatbot enables you to create and manage sponsored messages directly within the platform. No need to switch between tools—manage everything in one place! Here’s how to integrate your Facebook Ads account: Step 1: Log in to your Chitchatbot account.Step 2: Navigate to Settings → Integrations from the top menu.Step...
How to View Actions Performed in the Inbox on app.chitchatbot.ai
Last Updated: 30 May 2025The Inbox in app.chitchatbot.ai is an invaluable tool for monitoring, managing, and understanding your chatbot’s interactions with users. Whether you’re troubleshooting, optimising workflows, or simply staying updated on user activity, viewing the actions performed within the inbox is essential. This guide will walk you through the steps and share practical tips to help you make...
How to Transfer Conversations to a Human or Bot in app.chitchatbot.ai
Last Updated: 30 May 2025Transferring conversations between bots and human agents is a key feature in app.chitchatbot.ai. It ensures seamless communication, faster resolution of queries, and a better overall experience for your users. Why Transfer Conversations? Transferring conversations can: How to Transfer Conversations to a Human Agent When you transfer a conversation to a human agent: Method 1: From...
How to Send Conversion Events to Facebook Using app.chitchatbot.ai
Last Updated: 30 May 2025Tracking conversions is essential to measure the impact of your Facebook ad campaigns and improve their effectiveness. By sending conversion events to Facebook from app.chitchatbot.ai, you can gain deeper insights into how users interact with your chatbot and optimize your advertising performance. This guide will walk you through the step-by-step process of setting up and...
How to Notify Admins on app.chitchatbot.ai
Last Updated: 29 May 2025Admin notifications are an essential feature in app.chitchatbot.ai, helping you stay on top of important events and customer interactions. Whether you’re managing escalations, monitoring chatbot performance, or ensuring prompt responses from your team, this feature ensures the right people are alerted at the right time. This guide will show you how to set up and...
How to Filter Conversations in the Inbox on app.chitchatbot.ai
Last Updated: 29 May 2025Efficiently managing your inbox is essential for delivering fast, personalized, and organized customer support. With app.chitchatbot.ai, the conversation filtering system helps you narrow down chats by various criteria so you can focus on what matters most—whether it’s high-priority tickets, unassigned inquiries, or platform-specific messages. This guide walks you through all the ways you can filter...
How to Send a Flow from the Inbox in app.chitchatbot.ai
Last Updated: 29 May 2025Sending a flow directly from the Inbox in app.chitchatbot.ai allows you to instantly guide users, resolve issues, and automate responses in real-time. Whether you’re assisting with support, qualifying leads, or re-engaging inactive users, this feature helps you act fast—without switching tabs or losing context. 🛠 Step-by-Step: Send a Flow from the Inbox 🎯 Use Cases...
📍 How to Get a User’s Location in app.chitchatbot.ai
Last Updated: 28 May 2025Collecting a user’s location is a powerful way to personalize interactions, offer region-specific services, and streamline experiences based on geography. In app.chitchatbot.ai, it’s easy to request and store a user’s location data—especially on channels like Facebook Messenger and WhatsApp, where native location sharing is supported. This guide will walk you through how to request a...
ChitChatBot System Variables & Account Fields
Last Updated: 28 May 2025Account Fields aka system variables in app.chitchatbot.ai are predefined placeholders that dynamically pull user or conversation-specific data into your chatbot flows. These variables are automatically populated by the platform, helping you personalize interactions and streamline bot functionality. In this guide, you’ll learn: 🔧 What Are System Variables? System variables (also called account fields) are created...
WhatsApp Commerce: Connect & Manage Product Catalogs with ChitChatBot.ai
Last Updated: 5 June 2025With WhatsApp Commerce integrated into ChitChatBot.ai, businesses can showcase products, enable customers to browse and add items to a cart—all directly inside the WhatsApp chat interface. This offers a seamless, personalized shopping experience and boosts conversion without redirecting users to external sites. ✅ Getting Started 1. Create a Meta Product Catalog All WhatsApp Commerce products...
How to Send Broadcast Messages on WhatsApp Using app.chitchatbot.ai
Last Updated: 19 May 2025Sending broadcast messages on WhatsApp is a powerful way to engage with your audience, whether you’re sharing updates, promotions, or important announcements. With app.chitchatbot.ai, you can easily create and send broadcast messages to multiple contacts or groups without the hassle of manual messaging. Below is a step-by-step guide to help you get started. A WhatsApp...
How to Create and Send a WhatsApp Template Message on app.chitchatbot.ai
Last Updated: 27 March 2025Sending WhatsApp template messages from the inbox on app.chitchatbot.ai is a powerful way to streamline communication with your customers. Whether you’re sending order confirmations, appointment reminders, or promotional updates, template messages ensure consistency and professionalism. WhatsApp Messaging Rules: A Quick Recap WhatsApp messaging is divided into two types of conversations: Whenever a user interacts with...
WhatsApp Business Chatbot Setup for ChitChatBot.ai
Last Updated: 27 March 2025WhatsApp is one of the most popular messaging platforms worldwide, making it an essential tool for businesses to engage with customers. With ChitChatBot.ai, you can automate WhatsApp conversations, streamline customer interactions, and save time. This guide will walk you through everything you need to know about WhatsApp automation using ChitChatBot.ai, including setup, use cases, and...
Custom Fields in app.chitchatbot.ai
Last Updated: 13 March 2025Custom fields are a powerful feature in app.chitchatbot.ai that allow you to collect and store specific information from your users during conversations. Whether you’re gathering contact details, preferences, or other relevant data, custom fields help you tailor your chatbot interactions to meet your business needs. This guide will walk you through how to create, manage,...
Allow Your Customers to Find Places Near Them
Last Updated: 13 March 2025Helping your customers locate nearby places, such as stores, restaurants, or gyms, is a powerful way to enhance their experience. With app.chitchatbot.ai, you can easily integrate location-based features into your chatbot, enabling users to find places near them effortlessly. This guide will walk you through the process step by step, with practical insights and tips...