Voice / Phone
Voice / Phone
How to Notify Admins on app.chitchatbot.ai
Last Updated: 29 May 2025Admin notifications are an essential feature in app.chitchatbot.ai, helping you stay on top of important events and customer interactions. Whether you’re managing escalations, monitoring chatbot performance, or ensuring prompt responses from your team, this feature ensures the right people are alerted at the right time. This guide will show you how to set up and...
How to Filter Conversations in the Inbox on app.chitchatbot.ai
Last Updated: 29 May 2025Efficiently managing your inbox is essential for delivering fast, personalized, and organized customer support. With app.chitchatbot.ai, the conversation filtering system helps you narrow down chats by various criteria so you can focus on what matters most—whether it’s high-priority tickets, unassigned inquiries, or platform-specific messages. This guide walks you through all the ways you can filter...
📞 Voice Automation with Twilio on ChitChatBot.ai
Last Updated: 29 May 2025Voice automation empowers your business to deliver instant, hands-free customer support through intelligent voice bots. By integrating with Twilio, ChitChatBot makes it easy to build, deploy, and manage powerful conversational experiences for voice channels. With voice bots, you can automate call center tasks, manage inbound calls, provide 24/7 support, and even transfer live calls to...
ChitChatBot System Variables & Account Fields
Last Updated: 28 May 2025Account Fields aka system variables in app.chitchatbot.ai are predefined placeholders that dynamically pull user or conversation-specific data into your chatbot flows. These variables are automatically populated by the platform, helping you personalize interactions and streamline bot functionality. In this guide, you’ll learn: 🔧 What Are System Variables? System variables (also called account fields) are created...
Voice Automation with AudioCodes on chitchatbot.ai
Last Updated: 18 March 2025Voice automation is a powerful way to enhance customer engagement and streamline communication processes. With app.chitchatbot.ai, you can integrate AudioCodes, a leading voice gateway solution, to create seamless voice-enabled chatbots. This guide will walk you through the setup process, provide practical use cases, and share expert tips to help you get the most out of...
Custom Fields in app.chitchatbot.ai
Last Updated: 13 March 2025Custom fields are a powerful feature in app.chitchatbot.ai that allow you to collect and store specific information from your users during conversations. Whether you’re gathering contact details, preferences, or other relevant data, custom fields help you tailor your chatbot interactions to meet your business needs. This guide will walk you through how to create, manage,...