Instagram DMs
Instagram DMs
Custom Fields in app.chitchatbot.ai
Last Updated: 13 March 2025Custom fields are a powerful feature in app.chitchatbot.ai that allow you to collect and store specific information from your users during conversations. Whether you’re gathering contact details, preferences, or other relevant data, custom fields help you tailor your chatbot interactions to meet your business needs. This guide will walk you through how to create, manage,...
Allow Your Customers to Find Places Near Them
Last Updated: 13 March 2025Helping your customers locate nearby places, such as stores, restaurants, or gyms, is a powerful way to enhance their experience. With app.chitchatbot.ai, you can easily integrate location-based features into your chatbot, enabling users to find places near them effortlessly. This guide will walk you through the process step by step, with practical insights and tips...
How to get the JSON code for Click-To Message Adverts on Facebook & Instagram
Last Updated: 18 November 2024Click-To-Message Ads Promoting your products through Click-To-Message Ads can be significantly enhanced by using automation. By using the JSON code, you can automate interactions with potential customers and streamline the process, allowing your bot to handle responses, engage users, and guide them toward making a purchase. This integration ensures a seamless experience for your audience,...
Meta’s Guidelines and Policies for Using Automated Bots
Last Updated: 14 November 2024Responsiveness Policy The responsiveness policy requires that automated bots must quickly engage with all user inputs, including freeform text, quick replies, CTA buttons, and clicks on the persistent menu. The only exception to this rule is the Get Started button (the welcome screen), which does not fall under this requirement. Even if the composer is...
How to setup bot Persistent Menu?
Last Updated: 14 November 2024Navigate to Settings > Channels (Messenger, Instagram) > Persistent Menu Click the “Edit” button on the persistent menu settings, you will get a setup wizard that allows you create a menu – for each button you can link to a flow or external URL. Supported Channels Currently, the persistent menu is supported on Messenger, Instagram,...
How to set up Conversation starters?
Last Updated: 14 November 2024Conversation Starters Conversation Starters enable users to initiate a conversation with your business by selecting from a list of frequently asked questions. Instead of seeing the standard “Get Started” button, users will be presented with questions relevant to your business. We recommend using the Conversation Starters feature to encourage interaction and guide users in starting...