Instagram DMs
Instagram DMs
Integrating Facebook Ads with Chitchatbot
Last Updated: 3 June 2025Integrating your Facebook Ads account with Chitchatbot enables you to create and manage sponsored messages directly within the platform. No need to switch between tools—manage everything in one place! Here’s how to integrate your Facebook Ads account: Step 1: Log in to your Chitchatbot account.Step 2: Navigate to Settings → Integrations from the top menu.Step...
How to View Actions Performed in the Inbox on app.chitchatbot.ai
Last Updated: 30 May 2025The Inbox in app.chitchatbot.ai is an invaluable tool for monitoring, managing, and understanding your chatbot’s interactions with users. Whether you’re troubleshooting, optimising workflows, or simply staying updated on user activity, viewing the actions performed within the inbox is essential. This guide will walk you through the steps and share practical tips to help you make...
How to Transfer Conversations to a Human or Bot in app.chitchatbot.ai
Last Updated: 30 May 2025Transferring conversations between bots and human agents is a key feature in app.chitchatbot.ai. It ensures seamless communication, faster resolution of queries, and a better overall experience for your users. Why Transfer Conversations? Transferring conversations can: How to Transfer Conversations to a Human Agent When you transfer a conversation to a human agent: Method 1: From...
How to Send Conversion Events to Facebook Using app.chitchatbot.ai
Last Updated: 30 May 2025Tracking conversions is essential to measure the impact of your Facebook ad campaigns and improve their effectiveness. By sending conversion events to Facebook from app.chitchatbot.ai, you can gain deeper insights into how users interact with your chatbot and optimize your advertising performance. This guide will walk you through the step-by-step process of setting up and...
Segment Your Audience with Tags on app.chitchatbot.ai
Last Updated: 29 May 2025Tags are an essential feature in app.chitchatbot.ai, allowing you to segment, organize, and manage your subscribers efficiently. Whether you’re launching a marketing campaign, offering multiple products or services, or performing subscriber analysis, tags give you the power to personalize and automate interactions at scale. This guide will walk you through how to create, manage, and...
How to Notify Admins on app.chitchatbot.ai
Last Updated: 29 May 2025Admin notifications are an essential feature in app.chitchatbot.ai, helping you stay on top of important events and customer interactions. Whether you’re managing escalations, monitoring chatbot performance, or ensuring prompt responses from your team, this feature ensures the right people are alerted at the right time. This guide will show you how to set up and...
How to Filter Conversations in the Inbox on app.chitchatbot.ai
Last Updated: 29 May 2025Efficiently managing your inbox is essential for delivering fast, personalized, and organized customer support. With app.chitchatbot.ai, the conversation filtering system helps you narrow down chats by various criteria so you can focus on what matters most—whether it’s high-priority tickets, unassigned inquiries, or platform-specific messages. This guide walks you through all the ways you can filter...
How to Send a Flow from the Inbox in app.chitchatbot.ai
Last Updated: 29 May 2025Sending a flow directly from the Inbox in app.chitchatbot.ai allows you to instantly guide users, resolve issues, and automate responses in real-time. Whether you’re assisting with support, qualifying leads, or re-engaging inactive users, this feature helps you act fast—without switching tabs or losing context. 🛠 Step-by-Step: Send a Flow from the Inbox 🎯 Use Cases...
ChitChatBot System Variables & Account Fields
Last Updated: 28 May 2025Account Fields aka system variables in app.chitchatbot.ai are predefined placeholders that dynamically pull user or conversation-specific data into your chatbot flows. These variables are automatically populated by the platform, helping you personalize interactions and streamline bot functionality. In this guide, you’ll learn: 🔧 What Are System Variables? System variables (also called account fields) are created...
Instagram DM Automation with ChitChatBot.ai
Last Updated: 28 May 2025Instagram Automation allows businesses and creators to manage Instagram Direct Messages (DMs) using a chatbot—making it easier to respond instantly, streamline engagement, and improve customer service directly within Instagram. ✅ Requirements for Instagram Automation To use Instagram automation via ChitChatBot.ai, ensure you meet the following: 💡 Note: Meta now allows standalone Instagram accounts to connect...
How to Automatically Reply to Instagram Comments
Last Updated: 16 June 2025Keeping up with comments on your Instagram posts and reels can be overwhelming—but it’s also a golden opportunity to start meaningful conversations. With app.chitchatbot.ai, you can automatically reply to Instagram comments and instantly send personalized messages to commenters via Instagram Direct. This guide walks you through setting up Instagram Comment Automation, along with real use...
How to Set Up Instagram Story Reply Automation
Last Updated: 21 May 2025Follow these steps to enable auto-replies for Instagram Story replies: 1. Create a New Story Automation 2. Configure Reply Tracking 3. Choose Your Response Type 4. Set Your Triggers 5. Save & Activate 💡 Real-World Use Cases 1. 🛍️ E-commerce Brands 2. 🧑💼 Service-Based Businesses 3. 📅 Event Promotions ✅ Expert Tips for Effective Auto-Replies...
Instagram Story Mention Reply Setup Guide
Last Updated: 21 May 2025Instagram Story Mention Reply is a powerful feature that enables businesses to automatically send a direct message whenever someone mentions their brand in an Instagram Story. Mentions in Stories are one of the most organic and engaging ways for users to interact with your brand. By automating responses, you can save time, increase engagement, and...
Custom Fields in app.chitchatbot.ai
Last Updated: 13 March 2025Custom fields are a powerful feature in app.chitchatbot.ai that allow you to collect and store specific information from your users during conversations. Whether you’re gathering contact details, preferences, or other relevant data, custom fields help you tailor your chatbot interactions to meet your business needs. This guide will walk you through how to create, manage,...
Allow Your Customers to Find Places Near Them
Last Updated: 13 March 2025Helping your customers locate nearby places, such as stores, restaurants, or gyms, is a powerful way to enhance their experience. With app.chitchatbot.ai, you can easily integrate location-based features into your chatbot, enabling users to find places near them effortlessly. This guide will walk you through the process step by step, with practical insights and tips...
How to get the JSON code for Click-To Message Adverts on Facebook & Instagram
Last Updated: 18 November 2024Click-To-Message Ads Promoting your products through Click-To-Message Ads can be significantly enhanced by using automation. By using the JSON code, you can automate interactions with potential customers and streamline the process, allowing your bot to handle responses, engage users, and guide them toward making a purchase. This integration ensures a seamless experience for your audience,...
Meta’s Guidelines and Policies for Using Automated Bots
Last Updated: 14 November 2024Responsiveness Policy The responsiveness policy requires that automated bots must quickly engage with all user inputs, including freeform text, quick replies, CTA buttons, and clicks on the persistent menu. The only exception to this rule is the Get Started button (the welcome screen), which does not fall under this requirement. Even if the composer is...
How to setup bot Persistent Menu?
Last Updated: 14 November 2024Navigate to Settings > Channels (Messenger, Instagram) > Persistent Menu Click the “Edit” button on the persistent menu settings, you will get a setup wizard that allows you create a menu – for each button you can link to a flow or external URL. Supported Channels Currently, the persistent menu is supported on Messenger, Instagram,...
How to set up Conversation starters?
Last Updated: 14 November 2024Conversation Starters Conversation Starters enable users to initiate a conversation with your business by selecting from a list of frequently asked questions. Instead of seeing the standard “Get Started” button, users will be presented with questions relevant to your business. We recommend using the Conversation Starters feature to encourage interaction and guide users in starting...