ChitChatBot makes it easy to automate conversations on Telegram by connecting your custom Telegram bot to powerful visual flows. Whether you’re handling support, sending updates, or building interactive bots, you can create scalable Telegram experiences—without writing a single line of code.

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🔧 Step-by-Step Setup

1. Create Your Telegram Bot Using BotFather

To create a bot on Telegram:

1. Open Telegram and search for @BotFather.
2. Start a conversation and use the /newbot command.
3. Follow the prompts to name your bot and choose a unique username (must end in bot).
4. After successful creation, BotFather will send you your Bot API Token—copy this.

📌 Keep your API token safe! You’ll need it in the next step.

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2. Connect Telegram Bot to ChitChatBot

Now that you have your bot and API token:

1. Go to Settings > Integrations > Telegram in your ChitChatBot dashboard.
2. Paste your Telegram Bot API Token.
3. Click Connect—and you’re done! Your Telegram bot is now ready to receive and respond to user messages.

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✨ Building Telegram Flows

You can now build automated flows that respond to Telegram users just like on any other channel.

Message Type Selection:

• We recommend using the “Omnichannel” message type to make your flows reusable across multiple channels. In some cases you will need to use a specific message type but that should be clearly explained.

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🧪 Testing Your Telegram Flow

Since Telegram contacts are not merged with other channels like Messenger, Telegram flows can’t be previewed directly from the flow builder.

To test your flow:

1. Go to Automated Responses.
2. Create a new Trigger (e.g., with the phrase test).
3. Set the trigger to launch your Telegram flow.
4. Send the trigger phrase to your Telegram bot to test the automation.

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💡 Tips & Best Practices

• Telegram supports quick replies, custom keyboards, and rich media. Explore Telegram-specific features to enhance your bot.
• Always set a clear Welcome Message to introduce users to your bot’s purpose.
• Use Omnichannel flows where possible for future-proofing across WhatsApp, Messenger, Instagram, and more.