Setting Up Instagram Comment Automation Flow
1. Click "Settings"
2. Click "Channels"
3. Click "Instagram"
4. Click "Connect"
5. Click "Connect" on your Instagram page
6. Click "Flows"
7. Click "Add"
8. Create your flow (add any name), this is the flow we will send people to who comment. Click "Continue" to save.
9. Click on the send message to add your content.
10. Click on the message type drop-down menu.
11. Click "Instagram Comment Reply"
12. Click here to add your Instagram Comment Reply content.
13. Select "Text" and add your copy.
14. Click "+ Add Button" to add a button to your Instagram Comment Reply content.
15. Click "Button #1"
16. Rename your button e.g. "Yes - Let's Go"
17. Click "Save"
18. Click here to add a connection to the button when tapped.
19. Click "Add Content" to create new text block that will be sent when the button is tapped.
20. We will ask for the persons email. Make sure to click "Get User Data"
21. Type your message (asking for their email) and click "Edit"
22. Check that the reply type is "Email"
23. Click "Email"
24. Delete the text "Skip" to remove the option of people skipping this step (sharing their email).
25. Click "Save" to update your changes.
26. We offer seamless email synchronization with your email marketing providers like ActiveCampaign, MailChimp, Klaviyo, or any other platform with an API. You can create instant updates whenever this data is saved.
28. On the email capture block, click on the "Continue" element and drag to create a new message.
29. Click Add Content and select "Typing" - this will add a short delay to your new message.
30. Click "Add Content" this will go below/after the typing delay.
31. Click "Text" to create your final thank you message.
32. Add your email confirmation text, this message will get sent when a valid email is entered.
33. Click "Publish" to save your flow.
34. Click "Flows" to go back to the main menu.
35. Click "Settings"
36. Click "Tools"
37. Click "Instagram Comment Automations"
38. Click "Add"
39. Add a suitable name for your Instagram Comment Automation - You can add multiple comment automations. In this example we are keeping it simple with a catch-all comments rule.
40. Click "Continue"
41. Click "All Posts"
42. On "Private Reply To Comment" select "Flow" and from the dropdown click the flow we just created "Catch All Comments Flow".
43. You can also add public replies to comments if you wish. For example, you could add "Thank you for your comment, I've sent you a DM."
44. You can reply to all comments, specific comments or comments that contain a certain phrase or emoji.
45. Click "More Options" to view additional settings.
47. We can toggle settings to only reply to new contacts, etc and we can also set a delay to our automated replies.
48. Click "Save"
49. You can toggle the status of your Instagram Comment Rule to On or Off. A colored icon indicates it is active, while a grey icon shows it is inactive.
