TikTok Message Automation

TikTok Messaging lets businesses and creators connect with audiences at scale. With TikTok Messaging automation and conversational marketing, you can respond instantly, grow your audience, and drive more conversions - all while keeping it personal and engaging.

Create TikTok Chatbot (Soon)

Verified Tech Provider offering seamless no-code automation.

Helping thousands of businesses chat smarter

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TikTok Chat Automation

Boost Engagement and Sales with TikTok Chat Marketing

Enable flexible customer journeys with your TikTok chatbot by using declared data on customer preferences and intents which allow you to adapt and modify paths to conversion in real-time.

Reach

Leverage TikTok's vibrant community to tap into fresh audiences and grow your customer base.

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Action

Enable seamless two-way communication to help customers make quicker, informed decisions.

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Engage

Meet your audience where they are and build meaningful, lasting relationships to boost loyalty and lifetime value.

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Turn Chats Into Subscribers

Turn TikTok Conversations into Sales, Subscribers, and Superfans

TikTok isn’t just for scrolling—it's where real conversations (and conversions) happen. With message automation, brands and creators can turn every DM into an opportunity to engage, grow, and sell.

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Automatically respond to frequently asked questions—like pricing, hours, or product info—saving time and keeping your audience engaged 24/7.
Route incoming messages to the right team member or department based on topic or keyword, ensuring faster and more accurate replies.
Manage all conversations across TikTok and other platforms from a single dashboard to streamline workflows and avoid missed messages.
Use automated flows to collect emails and phone numbers from interested users, helping grow your marketing lists and own your audience.

Use automated messages to qualify leads by asking key questions before passing them to sales or support, boosting conversion rates.

Trigger personalized product recommendations or promotions in chat based on user interests or behavior to increase average order value.

Connect message automation with marketing campaigns—like giveaways or launches—to capture more engagement and guide users down a funnel.
Leverage automation to promote affiliate links, exclusive offers, or merch drops, creating passive income channels from your content.
Provide round-the-clock customer service without needing a live agent, improving response time and customer satisfaction.
TikTok Business Message Automation

Automation Coming Soon — Be First in Line

TikTok automations are available exclusively for TikTok Business Accounts. Using a Creator account? No problem — you can switch to a Business account in just a few taps. Currently, our TikTok integration is paused due to restrictions in the US, UK, and EU. Join the waitlist and be the first to know when we go live!

Send Smart, Stay Compliant

Zero-Party Data On TIkTok Chats

Zero-party data—info your audience shares with you directly—is gold on TikTok. With automated DMs, every interaction becomes a chance to collect valuable insights at scale. Learn what your followers really want, build deeper profiles, and serve up personalized experiences that keep them coming back—and converting.

Platform features

  • No-code Bot Builder
  • Send Unlimited Messages
  • Universal Inbox
  • WhatsApp Template Builder
  • Multichannel Integration
  • Pipeline CRM Integration
  • Secure & Compliant
  • Smart & Adaptive AI
  • WhatsApp Broadcasts
  • Plus many more...
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Popular use cases

  • Book Appointments
  • Qualify Leads
  • Answering FAQs
  • Product Recommendations
  • Product Catalogs
  • Order Tracking & Updates
  • Running Quizzes & Surveys
  • Click-To-WhatsApp Ads
  • Customer Support Triage
  • Plus many more...
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Key integrations

  • OpenAI (ChatGPT)
  • Stripe Payments
  • Google Calendar
  • Zapier & Make.com
  • ActiveCampaign
  • Gemini AI
  • Google Sheets
  • Twilio
  • API & Webhooks
  • Plus many more...
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Powerful Controls

Enterprise-grade security you can trust

Rest easy knowing your sensitive data is protected by advanced security protocols. With customizable role-based access controls, you maintain full oversight - ensuring the right people have the right permissions, and nothing more.

TikTok Direct Messages

TikTok Messaging Ads

TikTok Messaging Ads are a powerful tool for businesses to connect directly with customers, whether through TikTok's in-app Direct Messages or external Instant Messaging Apps like WhatsApp and Messenger.

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Create Your Own Pipelines

Convert TikTok Chats into Tickets

Streamline customer issue resolution with our integrated live chat ticketing system, offering a complete view of chat history, ticket history, and valuable customer data—all accessible from one central platform.

Customer testimonials

What People Are Saying About ChitChatbot.ai

Discover why thousands of brands, creators and businesses rely on ChitChatBot.ai to effortlessly create engaging Facebook Messenger chatbots and Messenger marketing campaigns.

 
 

I knew I needed to learn how to use AI chatbots to support my clients. Learning ChitChatBot was a whole new ballgame for me! Incredible customer service, this is a level of support that I've never experienced while using today's modern software!

Jenna K Social Media Assistant

We created a standalone interactive winter campaign which allows users to directly engage with us. It’s been a pleasure working with Chit Chat.

Tanja Ferner Visit Austria - Marketing Manager

Implementing ChitChatBot as a part of our social media strategy has been a game changer. The opportunity to keep the automations simple or make them as detailed as we like is awesome. Everything can be customized and there are so many options for what we can build into a flow. It is saving our team tonnes of time.

Kelsey C CEO

Messenger and Instagram chat marketing increased our sign-up rates by over 300%. Working with Chit Chat has been transformational.

Sandra Kirklee Travel Professor - CMO

We chose Chit Chat because of their deep and unique understanding of conversational marketing, it’s been a great collaboration.

Mike Currie Cello Cheese - Marketing Director
Shorten the path to conversion

TikTok Chat Marketing

Enable flexible customer journeys with your TikTok bot by using declared data on customer preferences and intents which allow you to adapt and modify paths to conversion in real-time. 

Scalable Conversions

Interact with thousands of customers individually, no matter how large your audience grows. Scale your messaging without losing the personal touch.

24/7 Support

Provide around-the-clock support with automated messaging. Keep your audience engaged and supported, even outside business hours.

Omnichannel

Data collected within TIkTok messaging can be used across email, SMS as well as your existing technology stack (CRM) to deliver a seamless customer experience that engages and converts.

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How To Guides

Need a helping hand?

No-code doesn't imply there's nothing to learn, and we get that! Feel free to start a live chat with our team or interact with our virtual assistant, who is faster and more knowledgeable.

Additionally, you can explore our regularly updated documentation and video tutorials.