Facebook Messenger Marketing
Give your audience the ability to engage and take action on Facebook Messenger.
Verified Meta Tech Provider offering seamless no-code automation.
Helping thousands of businesses chat smarter
Messenger Automation
Your customers are on Facebook Messenger
Facebook Messenger automation is a powerful force multiplier, helping you attract new contacts and customers without getting buried in messages.
Acquire
Messenger marketing and bots can automatically qualify leads, recover abandoned carts, and send coupons and promotions to boost engagement and drive sales.
Engage
Messenger marketing allows you to build a loyal following, collect feedback and reviews, and share updates directly with your audience in a personal way.
Support
Messenger bots can confirm orders, answer support questions, and seamlessly book appointments while sending timely reminders to keep customers informed.
Customer Stories
Discover how smart businesses are using Facebook Messenger
Leading FMCG Brand
Marketing That Talks Back
With our help, Cello Cheese, an industry-leading FMCG brand launched an AI-powered virtual cheese connoisseur that recommended perfect food and drink pairings. Accessible through click-to-message ads and QR codes on packaging, the experience delivered personalized suggestions via a chatbot on both Facebook Messenger and Instagram DMs.
Recommended cheese pairings provided
Recurring Notifications
Turn Clicks Into Customers with Messenger Lists
Messenger marketing lists are a smarter, more powerful upgrade to one-time-notifications (OTNs) - no more repeated opt-ins, just ongoing, targeted messaging. These lists let you segment subscribers by interests or behaviors, making engagement more personal and effective. Send promo alerts to deal-seekers, product updates to loyal fans, or create custom lists like “Back-in-Stock” or “VIP Deals” to drive more conversions with the right message at the right time.
Drives 9X More Leads
Turning Conversations Into Sign-Ups
We built a custom multi-channel chatbot for British Swim School franchisees, North America’s fastest-growing swim franchise, across Web, Instagram, and Messenger. It captures leads, syncs with live class schedules, pre-fills online registration forms and uses AI to deliver location-specific answers. With click-to-messenger ads, lead generation jumped 9X over traditional website clicks.
Conversations Started
ROAS Improvement
Facebook Messenger Automation
Messenger Marketing Use Cases
People are more likely to buy more, make a purchase, and recommend businesses that offer communication channels that people prefer and use everyday.
Overcome objections, answer frequently asked questions and provide personal recommendations. Lead messenger bots allow you to nurture the leads in a more natural way.
A product recommendation Messenger bot can asks questions to better understand a persons preferences. It allows brands to provide detailed recommendations as well as collect insights at a very granular level.
Give consumers easy access to your business on a messaging channel that gets used every day is key to maintaining high customer satisfaction, brand loyalty and lifetime value.
Survey your audience in their favourite messenger platform and collect actionable insights that will help transform your business for the better.
A FAQ bot can help educate visitors, overcome objections and improve staff productivity. Turn your browsers into buyers with a well-designed answer bot.
Grow your contact list and generate more leads for your business by creating an interactive competition experience inside Messenger. Easy participation, instant leads and automated follow-ups.
Quickly scale your event registration list, automate marketing processes and help participants get information about your event in a messaging platform they use every day.
A reservation chatbot can assist your customers through your booking process. It will save you time and money on manual reservation follow-ups.
Quizzes are a natural fit for Messenger due to it’s easy to use interface. A quiz bot is a great way to quickly grow your subscriber list and collect granular insights on your audience.
Platform features
- No-code Bot Builder
- Send Unlimited Messages
- Universal Inbox
- Advanced Analytics
- Multichannel Integration
- Pipeline CRM Integration
- Secure & Compliant
- Smart & Adaptive AI
- Multilingual Support
- Plus many more...
Popular use cases
- Book Appointments
- Qualify Leads
- Answering FAQs
- Product Recommendations
- Comment Reply Automation
- Order Tracking & Updates
- Running Quizzes & Surveys
- Click-To-Messenger Ads
- Customer Support Triage
- Plus many more...
Key integrations
- OpenAI (ChatGPT)
- Stripe Payments
- Google Calendar
- Zapier & Make.com
- ActiveCampaign
- Gemini AI
- Google Sheets
- Twilio
- API & Webhooks
- Plus many more...
Facebook Messenger Marketing Funnels
Segment customers in Messenger using zero-party data
Audience segmentation targets specific subgroups within your audience based on shared traits or needs, allowing for more personalized messaging and stronger connections.
With Messenger chatbots on ChitChatBot.ai, you can assign custom attributes (tags & custom fields) to users as they chat, creating highly detailed segments. This makes remarketing easier and far more effective.
Click-to-Messenger Ads
Sell Smarter Using Messenger Ads
Connect instantly with customers using click-to-messenger ads and launch high-converting funnels in minutes on ChitChatBot.ai. Our fully automated platform turns chats into conversions - no manual replies needed. Pair ChitChatBot with your Facebook Ads to slash acquisition costs, sky-rocket open rates and keep leads engaged from click to close.
reduce acquisition costs by up to 9X
over 1.3 billion active monthly users on Messenger
Conversational Gateways
Facebook Messenger entry points
Messenger makes it easy for people to instantly connect with your business through convenient entry points. Whether they message you directly or via message ads, each interaction kicks off a seamless chatbot flow, and every person who messages you is automatically added as a contact.
Customer testimonials
What People Are Saying About ChitChatbot.ai
Discover why thousands of brands, creators and businesses rely on ChitChatBot.ai to effortlessly create engaging Facebook Messenger chatbots and Messenger marketing campaigns.
Messenger Marketing That Builds Connections
Smarter Relationships Through Messenger Automation
Unlock powerful growth with Messenger marketing automation. Turn conversations into customers, personalize at scale, and automate every step - no coding needed with our chatbot building platform. Boost engagement and revenue with AI, smart segmentation, and high-converting funnels.
Scalable Conversions
Messenger marketing allows you to create meaningful and personalised connections across Facebook and Instagram messaging platforms at scale
Granular Analysis
Track engagement and retention across your whole audience. Quickly identify bottlenecks that allow you to make conversion driven improvements to your social ad campaigns and conversational experience.
Omnichannel
Data collected during your conversational experience can be used across email, SMS as well as your existing technology stack (CRM) to deliver a seamless customer experience that engages and converts.
Social CRM
Interactions on a Messenger chatbot can help power your CRM and customer engagement strategy, that will allow you to oversee customer relationships at every point of their unique journey.
Audience Segmentation
You can leverage declared data and answers provided during your conversations such as product preferences, interests, and customer intents to create customer profiles and segment customers like never before.
Remarketing Automation
Retarget your audience with personalised, mobile-first messages. Your messages can be automated and follow-up message sequences can be triggered based on specific conversational events and behaviours.
Marketing Automation Platform
How to get started with Messenger Automation
It's completely free to get started - create your own Facebook Messenger chatbot from scratch using our no-code platform or easily hire expert assistance to bring your vision to life.
1 - Join For Free
Sign up for a free trial, select your channel e.g. Facebook Messenger and connect your account to our chatbot building platform.
2- Create Your Flow
Create your flows, build your marketing campaigns and create Messenger bot lists. Use our templates and documentation to assist you.
3- Publish Your Campaign
Publish your bot build to start qualifying leads, booking appointments, sharing promos and answering questions.
Optional - Get Expert Help
So many possibilities, so it little time, it can feel overwhelming - skip the hassle and hire an expert with our done-for-you service.
How To Guides
Need a helping hand?
No-code doesn't imply there's nothing to learn, and we get that! Feel free to start a live chat with our team or interact with our virtual assistant, who is faster and more knowledgeable.
Additionally, you can explore our regularly updated documentation and video tutorials.
Facebook Messenger
- Custom Fields in app.chitchatbot.ai
- Allow Your Customers to Find Places Near Them
- Automatically Reply To Facebook Comments
- How to get the JSON code for Click-To Message Adverts on Facebook & Instagram
- Meta’s Guidelines and Policies for Using Automated Bots
- Messenger Lists For Marketing Messages – Recurring Notifications on Messenger
I knew I needed to learn how to use AI chatbots to support my clients. Learning ChitChatBot was a whole new ballgame for me! Incredible customer service, this is a level of support that I've never experienced while using today's modern software!
Jenna K Social Media Assistant