Automate Instagram Direct Messages
Spark conversations and drive action right inside Instagram DMs, where your audience already lives.

Verified Meta Tech Provider offering seamless no-code automation.

Helping thousands of businesses chat smarter






Unlock your potential
Boost Engagement and Growth with Instagram DM Marketing
Instagram DM automation can act as force multiplier, effectively allowing businesses to acquire new contacts and customers without the fear of being overwhelmed by messages.
Convert more followers
Create a contact list, gather and qualify leads, and re-engage prospects to focus only on those truly interested.
Automate your IG funnel
Break free from the spam folder! Reach your audience with automated chat marketing funnel campaigns.
Answer every FAQ
Provide 24/7 fast responses with Instagram DM Marketing, more affordable than a virtual assistant and never misses a reply.
Customer Stories
Discover why smart businesses & creators are using Instagram DM automations
@thebalancecoachuk
IG Automation Captures Over 18,000 Emails
We helped @thebalancecoachuk, a social creator focused on batch cooking, replace 'link in bio' with AI-powered Instagram funnels, capturing 18,000 emails in just 6 months.
Follower Uplift
Emails Captured


Send Links in DM
Automatically reply to Instagram comments
Our social comment automation tool instantly replies to DMs, post comments, story reactions, and mentions, sparking genuine one-on-one conversations - automatically. Save time, boost engagement, and effortlessly level up your social strategy by automating your replies across Facebook comments, Instagram posts, reels, and stories.
Still relying on "Link in Bio"? Stop making your followers jump through hoops. They don’t want extra steps and you’re losing opportunities because of it!
Fastest Growing Swim Franchise
Custom Chatbot Boosts Swim Leads
We created a tailored multi-channel chatbot for British Swim School, the fastest growing swim franchise in North America, across Web, Instagram, and Messenger. This chatbot captures leads, integrates with live class schedules, and uses AI to provide answers based on the specific policies and offerings of each location. By launching click-to-message ads, we saw a 9X increase in lead generation compared to traditional click-to-website ads.
Conversations Started
ROAS Improvement

DM Automation Solutions
Instagram DM Marketing Use Cases
People are more likely to buy more, make a purchase, and recommend businesses that offer communication channels that people prefer and use everyday.
Overcome objections, answer frequently asked questions and provide personal recommendations. Lead Instagram DM bots allow you to nurture the leads in a more natural way.
A product recommendation bot can asks questions to better understand a persons preferences. It allows brands to provide detailed recommendations as well as collect insights at a very granular level.
Give consumers easy access to your business on a messaging channel that gets used every day is key to maintaining high customer satisfaction, brand loyalty and lifetime value.
Survey your audience in their favourite social media platform and collect actionable insights that will help transform your business for the better.
A FAQ bot can help educate visitors, overcome objections and improve staff productivity. Turn your browsers into buyers with a well-designed answer bot.
Grow your contact list and generate more leads for your business by creating an interactive competition experience inside Instagram. Easy participation, instant leads and automated follow-ups.
Quickly scale your event registration list, automate marketing processes and help participants get information about your event in a social media platform they use every day.
A reservation chatbot can assist your customers through your booking process. It will save you time and money on manual reservation follow-ups.
Quizzes are a natural fit for Instagram DMs due to it’s easy to use interface. A quiz Instagram DM bot is a great way to quickly grow your subscriber list and collect granular insights on your audience.
Platform features
- No-code Bot Builder
- Send Unlimited Messages
- Universal Inbox
- Advanced Analytics
- Multichannel Integration
- Pipeline CRM Integration
- Secure & Compliant
- Smart & Adaptive AI
- Multilingual Support
- Plus many more...
Popular use cases
- Book Appointments
- Qualify Leads
- Answering FAQs
- Product Recommendations
- Comment Reply Automation
- Order Tracking & Updates
- Running Quizzes & Surveys
- Re-engagement Campaigns
- Customer Support Triage
- Plus many more...
Key integrations
- OpenAI (ChatGPT)
- Stripe Payments
- Google Calendar
- Zapier & Make.com
- ActiveCampaign
- Gemini AI
- Google Sheets
- Twilio
- API & Webhooks
- Plus many more...
Instagram DM Marketing Funnels
The Heart of Zero-Party Data Strategies
Third-party cookies are becoming increasingly unreliable for advertisers. To acquire customers and foster meaningful relationships, businesses need new ways to collect data, deliver personalized experiences, and drive high-value traffic to their websites or apps. With Instagram DMs, you can create real-time, tailored customer experiences using first-party data throughout every stage of the customer journey.

Click to Instagram Direct Ads
Make messaging your #1 marketing channel
Connect instantly with customers using Instagram Direct Message ads, a seamless click-to-message format. On chitchatbot.ai, you can swiftly set up conversational funnels and launch ad campaigns in just a few steps. Transform chats into conversions with our user-friendly platform, no manual replies needed, thanks to full automation.
people per week communicate with a business or service account across Meta messaging apps.
Instagram direct messages (DMs) open rate

Conversational Doorways
Instagram DM bot entry points
Convenient entry points into your conversational flows – on and off of social messaging platforms make it easier for people to connect with businesses in an instant and also facilitate channel-agnostic AI. People can interact with your Instagram DM bot in a variety of ways. Every person who sends a message will automatically become a contact.
Entry Point | Description | Acquisition |
---|---|---|
Social Page | Action buttons (send message) and pinned stories can be added to social media pages. | Organic |
Website/App | A chat widget can be used to handle onsite conversations, guest mode is available. | Organic |
Email & SMS | Clickable ref links that redirect people to your bot can be included within your emails and text messages. | Paid & Organic |
QR Codes | These scannable links are ideal for offline materials such as leaflets, guides and menus. | Organic |
Social Adverts | These click-to-message ads can redirect people to your bot funnels. | Paid |
Social posts | Send automated messages to people who comment or reply on your social feeds including posts, reels, stories and Instagram live videos. | Paid & Organic |
Customer testimonials
What People Are Saying About ChitChatbot.ai
Discover why thousands of creators and business professionals rely on ChitChatBot.ai to effortlessly create engaging chatbots and elevate their audience interactions.

We created a standalone interactive winter campaign which allows users to directly engage with us. It’s been a pleasure working with Chit Chat.
Tanja Ferner Visit Austria - Marketing ManagerImplementing ChitChatBot as a part of our social media strategy has been a game changer. The opportunity to keep the automations simple or make them as detailed as we like is awesome. Everything can be customized and there are so many options for what we can build into a flow. It is saving our team tonnes of time.
Kelsey C CEOMessenger and Instagram chat marketing increased our sign-up rates by over 300%. Working with Chit Chat has been transformational.
Sandra Kirklee Travel Professor - CMOWe chose Chit Chat because of their deep and unique understanding of conversational marketing, it’s been a great collaboration.
Mike Currie Cello Cheese - Marketing DirectorInstagram DM Marketing Automation
Transform your relationships with Instagram DM marketing automation
Unlock unparalleled growth and engagement for your brand using Instagram DM marketing automation. With our intuitive, no-code solution, effortlessly transform followers into loyal customers, automate conversations, and personalize interactions at scale. Experience seamless integration with AI, advanced audience segmentation, and consistent, high-impact marketing funnels that drive revenue like never before.
AI-Powered Conversations
Instantly automate personalized responses and intelligently handle complex interactions using advanced conversational AI models.
Comprehensive Automation
From giveaways and quizzes to FAQs and product recommendations, fully automate your Instagram DM funnels to boost efficiency and conversions.
Multichannel Integration
Effortlessly integrate Instagram DM data with your existing email, SMS, and CRM systems for cohesive and personalized customer experiences.
Seamless Entry Points
Engage users effortlessly with diverse conversational entry points including action buttons, chat widgets, clickable SMS/email links, QR codes, and social ads.
Audience Segmentation
Capture and leverage zero-party data from conversations to deeply segment your audience, ensuring highly relevant and targeted communications.
Remarketing Automation
Automatically retarget engaged prospects through personalized, mobile-first follow-ups, accelerating conversion paths and optimizing ROI.
Marketing Automation Platform
How to get started with Instagram DM Marketing
It's completely free to get started - create your own chatbot from scratch using our no-code platform or easily hire expert assistance to bring your vision to life.
1 - Join For Free
Sign up for a free trial and connect the relevant channels you want to deploy your chatbot to.
2- Create Your Flow
Create your flows, build your marketing campaigns. Use our templates and documentation to assist you.
3- Publish Your Campaign
Publish your work to generate more conversations, sales, and revenue on auto-pilot.
Optional - Get Expert Help
So many possibilities, so it little time, it can feel overwhelming - skip the hassle and hire an expert with our done-for-you service.
Customer Support
Need a helping hand?
No-code doesn't imply there's nothing to learn, and we get that! Feel free to start a live chat with our team or interact with our virtual assistant, who is faster and more knowledgeable.
Additionally, you can explore our regularly updated documentation and video tutorials.
I knew I needed to learn how to use AI chatbots to support my clients. Learning ChitChatBot was a whole new ballgame for me! Incredible customer service, this is a level of support that I've never experienced while using today's modern software!
Jenna K Social Media Assistant