SMS Messaging Automation

Empower your audience to engage and take action — 85% of customers prefer receiving a text message over a call or email.

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Verified Meta Tech Provider offering seamless no-code automation.

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Helping thousands of businesses chat smarter

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Text Messaging Automation Platform

Unlock the Full Potential of SMS

SMS automation streamlines how you connect with customers, helping you grow your audience and drive results — all without the hassle of managing endless conversations manually.

Acquire

Use SMS to capture new leads instantly by offering promotions, exclusive content, or easy sign-up opportunities straight to their phones.

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Engage

Keep your audience engaged with personalized SMS updates, reminders, and special offers that drive ongoing interaction and loyalty.

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Support

Provide fast, convenient customer support through SMS, allowing users to quickly get answers, resolve issues, and stay satisfied with minimal friction.

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Customer Stories

Discover how smart businesses are using text messaging

Ecommerce Brand

SMS Marketing Automation

Personally Presented, a ecommerce brand, used SMS automation to capture new leads with discount offers, re-engage customers through personalized updates and flash sales, and provide instant customer support. In just three months, they grew their SMS list by 45%, recovered 25% of abandoned carts, and increased monthly sales by 35%. By meeting customers directly on their phones, Personally Presented turned casual shoppers into loyal fans and dramatically improved their customer experience.

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All in One Platform

Run Powerful Messaging Campaigns

ChitChatBot.ai supercharges your SMS strategy by integrating directly with top providers like Twilio through official APIs. We handle sending, receiving, and automating conversations — so you can run seamless SMS campaigns right from our platform. Connect SMS with Instagram campaigns, integrate AI for smarter conversations, get a full 360° customer view, and hand off to live chat whenever needed — all in one powerful system. All SMS sending and receiving costs are managed directly through Twilio or whichever SMS provider you are using.

RCS Text Messaging

SMS Marketing Use Cases

With 90% of texts read within 3 minutes, SMS is the perfect channel for delivering time-sensitive messages.

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Hire Experts
Send stunning product photos directly via SMS to showcase new arrivals, bestsellers, or limited-time collections and drive instant interest.
Deliver exclusive coupon QR codes through SMS to boost traffic, sales, and reward loyal customers.
Let customers seamlessly share their phone numbers during checkout so you can send order confirmations, shipping updates, and abandoned cart reminders.
Build automated SMS drip sequences that educate, nurture, and convert new leads or re-engage previous customers — all hands-free.
Send one-tap surveys or rich feedback forms via SMS so customers can easily share their opinions, helping you improve products and services.
Design fully customized SMS journeys based on customer behavior using the drag-and-drop Flow Builder — no coding needed.
Automatically switch from automated SMS to a real human agent at any point, offering a personalized support experience when customers need it most.
Begin interactions on Messenger, WhatsApp, or Instagram, then smoothly transition customers to SMS for ongoing communication.
Automate birthday wishes, product restock alerts, loyalty program updates, and flash sale invitations straight to their phones.
Track SMS interactions alongside Messenger, Instagram, and WhatsApp chats inside ChitChatBot.ai, giving your team a complete picture of each customer journey.
SMS Marketing Experts

Upgrade Your SMS Marketing with Our Done-for-You Service

At Chitchatbot.ai, we offer a done-for-you service designed to help you take your SMS automation and customer engagement to the next level. Whether you want to get started quickly with free templates or need a fully customized solution, our team has you covered. We’ll build tailored SMS experiences, design smart conversation flows, integrate with your CRM, qualify leads, and create personalized follow-up strategies — so you can focus on growing your business while we drive connections, conversions, and loyalty through intelligent automation.

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Customer testimonials

What People Are Saying About ChitChatbot.ai

Discover why thousands of brands, creators and businesses rely on ChitChatBot.ai to effortlessly create engaging Facebook Messenger chatbots and Messenger marketing campaigns.

 
 
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I knew I needed to learn how to use AI chatbots to support my clients. Learning ChitChatBot was a whole new ballgame for me! Incredible customer service, this is a level of support that I've never experienced while using today's modern software!

Jenna K Social Media Assistant

We created a standalone interactive winter campaign which allows users to directly engage with us. It’s been a pleasure working with Chit Chat.

Tanja Ferner Visit Austria - Marketing Manager

Implementing ChitChatBot as a part of our social media strategy has been a game changer. The opportunity to keep the automations simple or make them as detailed as we like is awesome. Everything can be customized and there are so many options for what we can build into a flow. It is saving our team tonnes of time.

Kelsey C CEO

Messenger and Instagram chat marketing increased our sign-up rates by over 300%. Working with Chit Chat has been transformational.

Sandra Kirklee Travel Professor - CMO

We chose Chit Chat because of their deep and unique understanding of conversational marketing, it’s been a great collaboration.

Mike Currie Cello Cheese - Marketing Director
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Text Messaging That Builds Connections

Smarter Relationships Through SMS Automation

Unlock powerful growth with SMS marketing automation. Turn texts into customers, personalize at scale, and automate every interaction — no coding needed with our easy-to-use platform. Boost engagement and revenue with AI, smart segmentation, and high-converting SMS funnels.

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Hire Experts
Marketing Automation Platform

How to get started with SMS Automation

It's completely free to get started - create your own SMS flows from scratch using our no-code platform or easily hire expert assistance to bring your vision to life.

1 - Join For Free

Sign up for a free trial, select your channel e.g. SMS and connect your account to our chatbot building platform.

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2- Create Your Flow

Create your flows AND build your marketing campaigns. Use our templates and documentation to assist you.

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3- Publish Your Campaign

Publish your build to start qualifying leads, booking appointments, sharing promos and answering questions.

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Optional - Get Expert Help

So many possibilities, so it little time, it can feel overwhelming - skip the hassle and hire an expert with our done-for-you service.

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How To Guides

Need a helping hand?

No-code doesn't imply there's nothing to learn, and we get that! Feel free to start a live chat with our team or interact with our virtual assistant, who is faster and more knowledgeable.

Additionally, you can explore our regularly updated documentation and video tutorials.