AI Chatbots For Events

Our chatbot template empowers event organizers, venues, and entertainment brands to engage audiences, guide attendees to the right experiences, provide instant answers, and elevate the overall guest journey—right where your audience is.

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Helping thousands of businesses chat smarter

Events Industry

Your customers are on social messaging

In a mobile-first, messaging-driven world, event and entertainment brands need innovative ways to connect and build lasting relationships with their audiences. Our chatbot templates are built for multichannel engagement—ready to deploy on WhatsApp, SMS, Instagram, Facebook Messenger, and your website—making it easy to deliver personalized experiences, drive event discovery, and foster audience loyalty at every touchpoint.

Messenger

Facebook Messenger is one of the world’s largest messaging platforms, trusted by audiences across all age groups. With advanced ad targeting and broad reach, it’s a powerful channel for event and entertainment brands to boost awareness, drive ticket sales and RSVPs, and stay top of mind before, during, and after the event.

Instagram

Over 400 million people use Instagram Direct Messages every month—many at the very start of exploring experiences and events. For event and entertainment brands, Instagram messaging is a powerful way to engage curious audiences, answer questions in real time, and guide them toward ticket purchases, RSVPs, or event registrations.

WhatsApp

Event and entertainment brands can use WhatsApp bots to deliver personalized, one-on-one support at scale. From answering attendee questions to sharing event updates or helping guests find the right experience, WhatsApp’s 2+ billion monthly users make it an essential channel for staying connected and building trust with your audience.

Website

Our platform integrates directly with your event website and apps, allowing you to add a smart chat widget that answers attendee questions, recommends relevant sessions or experiences, captures registrations and leads, and syncs effortlessly with your existing CRM and ticketing systems—keeping the audience journey smooth, connected, and engaging.

How To Access Your Template

Free Events Chatbot Template

Get your free chatbot template when you sign up at chitchatbot.ai—ready to deploy instantly across WhatsApp, Instagram, Facebook, and your website. Boost efficiency and elevate the attendee experience with AI chatbots that handle RSVPs, recommend sessions or shows, answer questions, and follow up automatically—saving your team time while keeping audiences informed, engaged, and excited to attend.

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Popular Use Cases

Events Conversational Marketing Use Cases

People are more likely to attend, spend more, and recommend events that offer communication through the channels they already know and use every day.

Automate ticket purchases, RSVPs, and confirmations directly through platforms like WhatsApp, Instagram, or Facebook Messenger—reducing friction and drop-offs.
Help users explore upcoming events, sessions, or performances based on preferences, location, or past activity, using interactive conversations.
Answer FAQs instantly—covering directions, schedule changes, dress code, parking, food options, or accessibility—without needing live staff.
Let attendees build a custom agenda and receive real-time reminders for sessions, concerts, meetups, or activities they don’t want to miss.
Offer maps, venue directions, and interactive features like scavenger hunts, voting, or contests during the event, all within chat.
For trade shows and B2B events, use chatbots to qualify leads before connecting them to sales teams or exhibitors—boosting efficiency and personalization.
Promote VIP upgrades, merch, food vouchers, or afterparties with in-chat promotions that make it easy to browse and buy instantly.
Send updates about schedule changes, speaker arrivals, weather alerts, or special offers instantly to attendees via their favorite messaging app.
Use interactive chat surveys to collect real-time feedback during or after the event—gathering insights for improvements and testimonials.
Automatically follow up with attendees to thank them, share event highlights or photos, promote upcoming events, and keep them in your funnel.
Automate Your Events

Upgrade Your Chat Marketing with Our Done-for-You Service

At Chitchatbot.ai, we offer a done-for-you service designed for event organizers, entertainment brands, and venues ready to elevate their chat strategy. While our free templates are perfect for teams who like to DIY, those looking for advanced, custom-built solutions can rely on our experts to deliver. From crafting attendee engagement flows and handling registrations to CRM integration and personalized follow-ups—we take care of the heavy lifting. You focus on delivering unforgettable events—we’ll boost engagement, drive attendance, and build lasting audience loyalty through smart automation.

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QR Code Generation

Turn QR Codes Into Conversations

QR codes are everywhere—from posters and tickets to stage screens and swag—and now, they can do more than just link to a website. With ChitChatbot.ai, event organizers and entertainment brands can create QR codes (right from our platform) that launch real-time conversations with a chatbot. Unlike static codes that lead to plain landing pages, these dynamic QR codes spark instant engagement, capture attendee intent, and enable personalized follow-ups at scale. From registration and reminders to merch offers and feedback—smarter event engagement starts here.

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Click-to-Message Adverts

Drive sales with Chat Ads

Connect with audiences instantly using click-to-message ads, and launch high-converting ticketing and event discovery funnels in minutes with ChitChatBot.ai. Our fully automated platform turns conversations into conversions—no manual replies needed. Pair ChitChatBot.ai with your social ad campaigns to lower acquisition costs, boost attendance, and guide guests from first click to lasting loyalty.

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Create AI Agents & AI Assistants

AI powered agents for events & shows

Chitchatbot.ai’s AI tools help event organizers and entertainment brands level up their audience engagement. Use event-specific prompts, upload your schedule, FAQ, or ticketing info, and automate actions with cutting-edge AI from OpenAI, Claude, and Gemini. Create dedicated AI assistants for ticket recommendations, pre-event questions, on-site support, and post-event follow-ups—powered by voice, image, and data analysis. It’s like having a digital event concierge team that never sleeps.

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Customer testimonials

What People Are Saying About ChitChatbot.ai

Discover why thousands of brands, creators and businesses rely on ChitChatBot.ai to effortlessly create engaging multi-channel chatbots and conversational marketing campaigns.

 
 
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I knew I needed to learn how to use AI chatbots to support my clients. Learning ChitChatBot was a whole new ballgame for me! Incredible customer service, this is a level of support that I've never experienced while using today's modern software!

Jenna K Social Media Assistant

We created a standalone interactive winter campaign which allows users to directly engage with us. It’s been a pleasure working with Chit Chat.

Tanja Ferner Visit Austria - Marketing Manager

Implementing ChitChatBot as a part of our social media strategy has been a game changer. The opportunity to keep the automations simple or make them as detailed as we like is awesome. Everything can be customized and there are so many options for what we can build into a flow. It is saving our team tonnes of time.

Kelsey C CEO

Messenger and Instagram chat marketing increased our sign-up rates by over 300%. Working with Chit Chat has been transformational.

Sandra Kirklee Travel Professor - CMO

We chose Chit Chat because of their deep and unique understanding of conversational marketing, it’s been a great collaboration.

Mike Currie Cello Cheese - Marketing Director
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Conversational Marketing

Why entertainment brands are investing in AI, messaging automation and chat marketing

Event and entertainment brands invest heavily in attracting attendees—and even more in driving repeat visits and long-term audience loyalty. Chatbots on popular messaging platforms like WhatsApp, Messenger, and Instagram are powerful tools for boosting engagement. They help brands connect with guests, answer event questions, recommend shows or sessions, and stay top-of-mind before, during, and after the event—turning first-time attendees into loyal fans and repeat visitors.