Chatbots For Restaurants

Our hospitality and restaurant chatbot template makes it easy for patrons to book reservations through the platforms they already use, helping restaurants attract new customers and keep existing ones coming back.

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Helping thousands of businesses chat smarter

Restaurant Chat Marketing

Your customers are on social channels

Restaurants need to reinvent how they connect and build relationships with their audience in this new mobile and messaging era. Our bot templates are multichannel, deploy them across Facebook Messenger, SMS, WhatsApp, Instagram and websites as part of a tailored omnichannel marketing mix to attract, engage and retain customers.

Messenger

Facebook Messenger is popular amongst all age groups. It is one of the largest messaging platforms in the world and its powerful ad targeting capabilities are ideal for restaurants, bars, clubs and entertainment venues.

Instagram

Over 400 million monthly active users use Instagram’s direct message feature. The vast majority of incoming messages are pre-purchase, so hospitality businesses that use Instagram messaging will have a marketing edge.

WhatsApp

Restaurants can use a WhatsApp bot to offer personalized, one-on-one support at scale. Help guests make reservations or get updates instantly. With over 2 billion monthly users, WhatsApp is a powerful way to stay connected with diners.

Website

We support direct integration with websites and apps, allowing you to add a chat widget that answers customer questions, books reservations, and connects with your existing systems.

Create AI Agents & AI Assistants

Instantly handle enquiries on auto-pilot

Free up valuable staff time by instantly handling frequently asked questions such as directions, opening times, dietary requirements, disabled access, and daily specials.  Conversations can be rerouted to a live operator or email at any time.

How To Access Your Template

Free Restaurant Chatbot Template

Get your free restaurant chatbot template when you sign up at chitchatbot.ai - instantly deploy across Facebook, Instagram, WhatsApp, and your website. Boost your restaurant’s efficiency and customer satisfaction with AI chatbots that take orders, suggest menu items, and answer customer questions, all while saving time and reducing wait times.

Popular Use Cases

Restaurant Chat Marketing Use Cases

People are more likely to buy more, make a purchase, and recommend businesses that offer communication channels that people prefer and use everyday.

Chatbots can handle table bookings 24/7, confirming availability and sending reminders automatically.

Instantly respond to common customer questions like opening hours, location, parking, or dietary options.

Promote special offers, happy hours, or seasonal deals directly in chat to drive more foot traffic.

Let guests explore your menu, including images, prices, and dietary filters, right from the chat window.

Enable customers to place takeout or delivery orders without switching apps or waiting on hold.

Collect reviews and ratings in a friendly, conversational way to improve service and gather insights.

Streamline private dining, party, or catering inquiries with a chatbot that gathers key details up front.

Enroll customers into loyalty programs and keep them updated on points, rewards, and perks through chat.

Let guests join a digital waitlist during busy hours and get notified when their table is ready.

Suggest dishes or drinks based on past visits, preferences, or current trends using smart automation and AI.

Expert Chatbot Solutions for Restaurants

Upgrade Your Chat Marketing with Our Done-for-You Service

At Chitchatbot.ai, we offer a done-for-you service designed for restaurants ready to take their chat marketing and automation to the next level. While our free templates are perfect for DIYers getting started, businesses aiming for more advanced, tailored solutions can rely on our team to build custom chatbot experiences. From designing intelligent conversation flows to integrating with your booking systems, training AI and crafting personalized chat marketing strategies, we handle everything - so you can focus on serving your guests while we drive engagement, reservations, and customer loyalty through smart automation.

Boost Bookings

Simple and fast reservations

Get more patrons through the door by making it quick and easy to make reservations directly within Messenger, WhatsApp and Instagram DMs. Your chatbot can be seamlessly integrated with your existing booking system so everything is updated in real-time.

Click-to-Message Adverts

Drive reservations with Message Ads

Connect with diners instantly using click-to-Messenger ads and launch high-converting reservation and ordering funnels in minutes with ChitChatBot.ai. Our fully automated platform turns chats into bookings - no manual replies required. Pair ChitChatBot with your Facebook Ads to lower acquisition costs, boost open rates, and keep guests engaged from first click to confirmed table.

Reward Loyalty

Turn customers into advocates

During your bot conversations, custom attributes can be collected in real-time. This data can be used to build a detailed customer profile. You can use this information to keep people coming back by sending messages to loyal customers as well as re-engaging lapsed customers.

Customer testimonials

What People Are Saying About ChitChatbot.ai

Discover why thousands of brands, creators and businesses rely on ChitChatBot.ai to effortlessly create engaging multi-channel chatbots and conversational marketing campaigns.

 
 

I knew I needed to learn how to use AI chatbots to support my clients. Learning ChitChatBot was a whole new ballgame for me! Incredible customer service, this is a level of support that I've never experienced while using today's modern software!

Jenna K Social Media Assistant

We created a standalone interactive winter campaign which allows users to directly engage with us. It’s been a pleasure working with Chit Chat.

Tanja Ferner Visit Austria - Marketing Manager

Implementing ChitChatBot as a part of our social media strategy has been a game changer. The opportunity to keep the automations simple or make them as detailed as we like is awesome. Everything can be customized and there are so many options for what we can build into a flow. It is saving our team tonnes of time.

Kelsey C CEO

Messenger and Instagram chat marketing increased our sign-up rates by over 300%. Working with Chit Chat has been transformational.

Sandra Kirklee Travel Professor - CMO

We chose Chit Chat because of their deep and unique understanding of conversational marketing, it’s been a great collaboration.

Mike Currie Cello Cheese - Marketing Director
Conversational Marketing

Why restaurants are investing in AI, messaging automation and chat marketing

The hospitality industry spends millions on marketing to acquire customers and additional investments in retaining them. Chatbots built on popular messaging channels can act as customer relationship tools that can help nurture relationships, increase bookings and improve loyalty.